Sales Quality Assurance
Resume:
Whitney M. Westberry
Columbus, Ohio 43220
*******.*********@*****.***
Work Experience
November 2009 - Present
Progressive Medical Inc.
Columbus, Ohio
Client services specialist that handles worker's compensation claims. Work
with insurance companies to set up home health care services. After
services are set up, manage claims by working with the insurance companies
and health care agencies. Also help manage billing issues and negotiate
rates. On average, manage 65 files and keep above a 94% on all calls for
Quality Assurance. Proficient in HealthESystems for all system billing.
June 2009-August 2009
Sky Ridge Medical Center
Cleveland, Tennessee
Completed 400 hours as an intern under the supervisor of Clinic Operations
to fulfill degree. Worked in two medical offices in medical records,
switchboard, billing, scheduling, front desk, and also assisted the
practice manager. Proficient with Athena computer system.
August 2007 - December 2007
June 2008 - May 2009
Maurices
Athens, Ohio
Sales Associate that worked with customers about product choice and sales.
Restocked inventory, cleaned and organized the store. Dealt with all money
transactions and helped set up floor settings and product displays.
O'Bleness Memorial Hospital
January 2008 - March 2008
Athens, Ohio
Completed 200 hours of volunteer service for the practicum course. Worked
in the Community Relations Department, Volunteer Office, Patient Entrance
Information Desk, Emergency Department, Outpatient Services, and Purchasing
Department. Also did interviews with the Human Resources Department,
Environmental and Nutritional Services, and the Social Work Department.
April 2006 - May 2007
Bath and Body Works
Chillicothe, Ohio
Sales associate that worked with customers about product choice and sales.
Restocked inventory, cleaned and organized the store. Helped with floor
settings and product displays. Dealt with all money transactions and
settlement accounting at the end of the business day.
Education
Chillicothe High School - Graduated in 2005
Ohio University - Majored in Health Services Administration with a minor in
Business and Environmental Sciences. Graduated in 2009 with a 3.1 GPA
References
Cathy McMinn
Westerville, Ohio 43082
Megan Sullivan
Westerville, Ohio 43082
Lori Heritage
Burton, Ohio 44021
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