Customer Service Sales

Misty D. Davis___________________________________

Permanent address: 214 Pebble Beach Dr. ( Trophy Club, Texas

***** 817-***-****

Temporary address: 402 Quail Run. ( San Marcos, Texas 78666 (

**********@*****.***

OBJECTIVE: Seeking a career, utilizing my leadership skills

and educational

background for the betterment of the company and

advancement of my career.

SUMMARY OF QUALIFICATIONS:

. Committed to the advancement of my career by attending school full

time and acquiring a hands on job experience

. 8 years of retail sales experience

. Dedicated customer service professional that is task oriented,

focused, reliable and trustworthy.

. Exceptional communication skills and an outgoing personality

. Organized team leader

. Experienced in working with others to accomplish desired goals

. Organized and prompt at completing tasks that I am given

EDUCATION: Bachelor of Science in Family and Consumer Sciences- August

2010

Fashion Merchandising

Texas State University- San Marcos

Minor: Business Administration

Major GPA: 3.22

Relevant Coursework: Introduction to Fashion Merchandising,

Promotional Strategies I, Consumer and Culture Behavior,

Fashion Economics, Fashion Merchandising Administration,

Fashion Buying Principles I and II, Introduction to

Management

PROFESSIONAL EXPERIENCE:

Coach August 2008 - Present

Stock Manager

. Responsible for the organization of the store inventory

. Successfully manage a team of 6 employees

Sales Associate

. Utilize communication skills by recommending product and service to

customers

. Ensure excellent customer service by meeting the needs of each

customer

. Replenish and reorganize store after hours

Movado Company Store April 2007 - July 2010

Sales Associate

. Responsible for greeting each customer and providing

excellent customer service

by assessing each customers needs and wants

. Resolve customer issues by listening and overcoming

objections

. Size and fix watches

. Count inventory on a quarterly basis and re-stock

store at the end of each day

Bose Corporation December

2004 - October 2006

Demonstration Specialist

. Completed 3 month training program memorizing product

line and specifications

. Generated sales through product demonstrations

. Communicated with clients through follow-up

correspondence

. Interacted with customers by providing quality

service

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