TERRI

NIEMANN

*** ******* ****

Rd

Red Boiling

Springs,Tn.37150

(615) 388-

5160

Fax (615) 699-

5013

________________________________________________________________________

Objective: Position as Customer Service /Delivery Driver

Highlights of Qualifications: Acted in the capacity of asst office

manager for payday advance business, hearing aid sales office, office clerk

in insurance setting, route sales and contract auditor, and scheduling

liaison for extradition vehicles.

Applicable Work Experience:

02/08/10-present Cash Express

Lafayette, Tn.

Perform daily bank pickups and drop offs in the amount of

$5000.00 per day. Perform various customer service duties,to include data

entry and personal records upkeeps, as well as correspondence to both

former and current customers using U.S. Mail. Responsible for marketing to

local business using pads, pens, and other personalized business items.

Dealt with numerous customers throughout a given business day, and

collected and made receipts for upwards of $ 10,000.00 daily, Used

Microsoft Windows and Excel Spreadsheet programs daily .

11/08-02/10 U.S. Extradition Service, Inc

Austin. Tx.

Performed prisoner extradition and transport in accordance

with federal laws and ordinances pertaining to the transport of fugitives

nationwide across state lines. Work as a team player with other teams in

designated meeting areas to pick up and deliver fugitives to destination

facilities on a regional basis. Responsible for contact with

facilities to ensure proper paperwork was available for transport with

offender as well as scheduling pick-up and delivery times at facilities

that operate under admin hours ( i .e. State and Federal prisons, Juvenile

Det. Ctrs, etc. )

08/07-11/08 GSI

Portland, Tn

Performed as a pick packer as well as a shipping and

receiving clerk in a warehouse setting. Performed in the returns dept as a

data entry clerk and inventor and tagged items before they were returned to

the shelves .Entered data into the computer and printed labels for items as

they were unloaded from trucks. Use of fork lift to move items from

location to location.

06/06-08/07 TransCor America, LLC.

Nashville, Tn.

Performed large scale prisoner movements for parent company,

CCA (Corrections Corp, of America). Responsible as OIC of vehicle for the

safe, secure, and timely pick up and delivery of prisoners to requesting

agencies all over the country. Responsible for ensuring all applicable

D.O.T. regulations were followed, to include hours of service and

serviceable vehicle regulations while operating 39'bus.Supervised 3 agents

aboard vehicle with no escapes or serious incidents during employment.

07/04-06/06 Waste Management

Russellville, Ky

Performed work as a container delivery driver operating both

CDL and non- CDL class Vehicles. Delivered 2, 4, 6, 8, and 12 yard

dumpsters also residential curb type refuse containers. Rode along numerous

times in front loaders and roll offs. Upon occasion, worked as sanitation

technician picking up trash in residential areas in absence of regular

staff. Drove regularly in inclement weather and properly maintained all

paperwork, including log books when applicable.

06/00-05/06 Simpson Co. Dept. Of Education

Franklin, Ky.

Performed all aspects of occupation related to the safe,

timely pick up and delivery of students to various schools in Franklin Ky.

Observed and executed all FMCSR policies relating to operating a school

bus. Attended in-service dealing with problematic riders, changes to CDL

codes, 1st aid and pathogen transfer, as well as policies and procedures

set forth by the county and state.

06/98-05/00 National Dust Control Corp

Franklin,Ky.

Employed as route delivery driver and account auditor. Made

changes to accounts based on customer information and reset price and

billing to reflect changes made. Renewed contracts with customers as well

as negotiated new pricing contracts. Accepted payments and transferred

funds to money order for secures deposit. Conducted telephone exchanges

with customers to ensure their order changes were met with minimal rework

or retravel .

11/95-11/97 Miracle Ear of Bowling Green, Ky.

Bowling Green, Ky.

Acted as asst. office manager / administrator. Responsible

for telephone communication with multi-line phone system, ordering and

inventory of hearing aids for customers, as well as scheduling and

rescheduling in the event of customer cancellation. Tasked with accts.

payable and receivable, as well as receipt deposits and telephone

collections. Directly supervised 1 employee in processing "cold calls" to

perspective clients.

12/97-06/98 Insurers of Ky. Bowling Green, Ky

Employed as office clerk and quote preparer. Answered multi-line

telephone systems with auto call back. Received customer info via internet,

researched and prepared quotes. After confirmation and initial payment,

issued temp. insurance credentials and logged info. Into company data base.

Occupational Education:

Attended periodic is-services in 1st aid, pathogen response, and CDL reg.

changes

Defensive driving courses attended at least 2x yearly

Hazardous road condition training 2x yearly as school bus driver

Professional Certifications:

TN. Dept. of Motor Vehicles Class B CDL P N endorsements

Waiting on fingerprinting to return for Hazmat endorsement to be added to

license

Certified Notary Public Macon Co. Legislative Body

Achievements/Awards/ Accolades:

Employee of month for Jan. 09 U.S. Extradition Services

Types of Equipment/Software Operated:\

Desktop computer module, Laptop

Microsoft Word/Works Processor

Fax machine and office grade copier

Multi line telephone system w/hold and auto call back

Internet, Email, Photos, Documents upload and down load

Types of Vehicles Operated;

Cargo Van caged

Chevy and Ford 1 Ton 15 passenger vans(NON CDL)

Ford F-150 Standard Pickup (NON CDL)

Ford F-750 Container Delivery Truck w/rear fork lift (CDL)

Thomas Built School Bus (CDL)

39' Blue Bird 30 Passenger Bus (CDL)

Contact this candidate