Mikisha Parekh PLANO, TX ****3
abj2nm@r.postjobfree.com
EDUCATION
RELEVANT COURSES
Bachelor of Business 2006 -
Quantitative Methods of
Double Major: Finance and Marketing Business Finance
University of Texas at Dallas Investment Management
Institutional GPA - 3.4 Management Information
System
EXPERIENCE STRATEGIC
Customer Engagement Representative, Telesales Associate II 2008 – MANAGEMENT
Supply Chain Management
2010
Advertising
Bank of America, Addison, Texas
International Marketing
Credit card account manager that contacts customers to ensure they completely
International Business
understand the products and services available to them through their Bank of America
credit card. Ensures satisfaction through continuous updates to customer’s accounts
using CLMS and MOSAICS software. Troubleshoot technical problems and educate
customers on the various aspects of credit.
Customer Assistance Representative, Telesales Associate I 2007
-2008 SKILLS
Bank of America, Addison, Texas Marketing and Sales
Collections account manager that contacts customers regarding delinquent accounts and Collections
provides appropriate financial advice. Processes customer payments and creates HTML
payment plans to prevent future delinquency. Counsel’s customers on the impact of late Trilingual
payments on their credit score. (Gujarati, Hindi, and English.
Basic knowledge of Spanish)
Marketing Assistant, Marketing Summer Intern Summer
Microsoft Office
2007 Windows Moviemaker
Chapwood Investments, Addison, Texas Strong analytical
problem solving
Assistant manager of the Apples to Apples campaign by researching and contacting the Quick Learner
Team player
target audience. Apples to Apples campaign compared the financial investments made
by Chapwood Investments to its competitors based on criteria applicable to both parties. intensely energetic
Tasks included administrative assistance and marketing profiling.
Marketing Manager, 2006 -
2010
Herbal HomeoCare, Plano, Texas
Marketing Manager and administrative assistant that construct a marketing campaign,
ACHIEVEMENTS
paper and online advertisements, takes phone calls, and filling and organizing paper
PROMOTION
work.
TEAM LONESTAR AWARD
TEAM PRODUCTIVITY
HUMANITARIAN EFFORTS EXPERT
• Volunteer at Hunger Busters an organization that provides food boxes to middle and high school SPOTLIGHT
students during their after school programs.
RECOGNITION
• Make donations to North Texas Food Bank and Adopt a Child
SPIRIT AWARDS
• Performed in the studio production of Bollywood Beats presented at American Film Festival.
WHO’S WHO OF
• Performed in the Indian Pakistani Students Association talent show.
NATIONAL AMERICAN
• Volunteer at Medical Center of Plano a total of 183 hours at Front desk, Nursery, Human
STUDENTS
Resources.
• Volunteer for Gujarat Samaj and Jain Society events both of which are cultural and organizations.
• Performer for the Blue Flame Dance Company a company that performs Bollywood dances for
profitable and non profitable events.
• Volunteer for the Habitat for Humanity a non profitable organization.