Customer Service High School

Jeanna Marie Sperber

**** ********* **. **** *

Green Bay, WI 54313

Phone: 920-***-****

E-mail: *********@*****.***

Objective To obtain a challenging and rewarding position as an HR

Director with room for advancement.

Work Experience

2009- present Beyond Abilities, Abrams, WI

Human Resources Coordinator

. Interview and hire new employees

. Conduct new hire orientation and schedule all

additional trainings for new employees

. Maintain company compliance

. Enroll newly eligible employees in benefits

. Serve in a customer service roll for managers and

employees

. Completes inquiries for Unemployment Compensation

Division of DWD

2008-2009 Beyond Abilities, Abrams, WI

Direct Support Professional

. Provide residential and community-based support to

individuals with developmental disabilities and

challenging behaviors

. Transport client's to work and observe them while

working

. Ensure the safety of clients during overnight hours

. Distribute medication

. Follow clients' individual service plans and behavior

support plans

. Complete documentation

2008. Big Brothers Big Sisters, Fond du Lac, WI

Match Support Specialist Intern

. Responsible for case management of campus-based and

school-based matches

. Provided match support to ensure child safety,

positive impacts for youth, and constructive and

satisfying relationships between children and

volunteers

. Completed documentation

2008. Citgo, Suamico, WI

Cashier

. Provided excellent customer service

. Greeted customers

. Worked well with managers to obtain store goals

. Unloaded and stocked deliveries

2006. Green Bay Parks and Recreation, Green Bay, WI

Program Leader (Parkee)

. Instructed, organized, and planned a specific

playground program

. Ensured the safety of children participating at the

park

2005 Prevea, Howard, WI

Medical Records Clerk

. Retrieved charts for Physicians

. Filed medical documentation into charts

. Shelved and shifted medical records

2008. Lane Library, Ripon, WI

Serials student worker

. Checked-in periodicals

. Shelved and shifted periodicals

. Created displays

Education and

Accreditations

. High School Diploma- Bay Port High School, Green Bay, WI

(2004)

. Bachelor of Arts Degree from Ripon College, Ripon, WI

(2008)

. Cumulative GPA 3.84: Psychology (GPA: 3.93) and German

(GPA: 3.89)

. Honors: Psi Chi Honor Society: President, Phi Sigma Iota

Honor Society, Delta Phi Alpha Honor Society, Laurel

Society, Dean's List, Phi Beta Kappa

. Professional Training: Medication distribution, Positive

Behavior Support, and Non-violent Crisis Intervention

Contact this candidate