OPERATIONS & WAREHOUSE MANAGEMENT: Highly accomplished managerial
professional with over ten years of experience leading fulfillment
operations, transportation logistics, warehousing, and production
scheduling. Organizer and planner with the demonstrated ability to
implement effective process controls and quality improvement initiatives.
Staff manager highly effective at training and counseling to improve
performance. Fully versed in occupational health and workplace safety.
AREAS OF EXPERTISE INCLUDE:
Operations Management Team Building Fulfillment Operations
Fleet Operations Process Improvement Staff Management
Shipping & Receiving Inventory Control Vendor Management
Logistics Quality Assurance Procurement Management
PROFESSIONAL EXPERIENCE
WAREHOUSE MANAGER
FARWEST STEEL CORPORATION- VANCOUVER, WA
May 1997 - March 2009
Directed a team of 25 staff and managers for the Vancouver branch of a
nine branch steel service center grossing more than $60 million in annual
sales. Staff consists of office administration, local and long-haul
drivers, and rebar machinist. Utilized strong leadership, staff
development and motivational abilities to build productive teams.
Confer with top management to ensure coordination of warehouse activities
with production, sales, records control, and purchasing. Skilled in
maximizing operational efficiency and effectively managing and purchasing
inventory. Responsible for developing annual Capital Expenditure Report
for capital equipment procurement.
Inspected the 36,000 sq ft. facility to ensure compliance with all
applicable health, safety, and company operating standards. Managed
facilities maintenance and upkeep for all grounds, buildings, and
systems. Established the Lean Manufacturing Principles program that
increased revenue and reduced cost by eliminating non-value added
processes and procedures.
Worked directly with customers on requirements, scheduling,
transportation and delivery issues. Worked with internal project
coordinators for all incoming production orders. Served as the
authoritative decision maker for escalated staff, vendor, warehouse, and
customer issues.
. Reduced labor overhead by 40%. Increased productivity by 30%.
. Developed standard operating procedures that significantly improved
performance for all operations to achieve cost, productivity, customer
service, and revenue objectives.
. Oversaw Branch Safety Committee that developed and maintained standard
operating procedures for State health and safety codes.
. Completed United Employers Associations "Supervision Essentials
Series."
. Classified Top Operator on all shop machinery. (ie. Bender, Shear,
Crane, Spiral Machine, etc.)
. Excellent planning, organizational and communication skills.
UPS DELIVERY DRIVER/SORTER/TRUCK PARKER
UNITED PARCEL SERVICE - EUGENE, OR
August 1994 - April 1997
Certified to pickup and deliver packages. Unloaded package cars, sorted
packages on belt by zip code, and loaded package trailers. Responsible
for parking trucks in building at the end of the shift to be loaded for
next day's deliveries.
SHIPPING & RECEIVING/ORDER CLERK/CASHIER
FRED MEYER - EUGENE, OR
April 1991 - May 1996
Processed invoices, received direct shipments and ordered product for all
non-food sections of store. Folk lift certified and responsible for
training of lift drivers. Merchandised, constructed displays, handled
back stock and inventory control. Covered cashier and customer service
desk when required.
SWING SHIFT MANAGER
McDONALD'S RESTAURANT - EUGENE, OR
March 1987 - March 1991
Supervised and trained all swing shift personnel. Ordered product,
maintained inventory and cash control, and supervised waste management.
Counseled and mentored employees to increase productivity and customer
service skills.
EDUCATION
Business Management Lane Community College, Eugene, Oregon (1987)
Business Management College of the Redwoods, Eureka, California (1985-86)