**** ***** **** ****, *** City,

Michigan *****

989-***-****

abj2m8@r.postjobfree.com

Kara L. Sendtko

Objective Seeking full-time employment that will allow me to

utilize my creativity, effectiveness, and educational

experiences while working in a professional atmosphere

Qualification Four years management experience across various fields

s Ten years general sales experience

Top revenue producer in Flint AAA branch for three

consecutive years

Property and Casualty Producers License, 2004

Strong communication and organizational skills

Sensitive to and knowledgeable in cultural diversity

Experience Knight Facilities Management

2010 - 2010 Benefits Administrator Saginaw, MI

Reconcile insurance statements to guarantee proper

payment

Act as a liaison between employees and benefit vendors

Respond to employee questions and concerns in regards

to benefits

Process paperwork for employee enrollment, changes, and

termination

English Global Schools

2009 - 2010 Teacher Gumi, South

Korea

Preparation of monthly lesson plans

Monitored academic progress for 120 students ages 9-15

years

Instructed students on proper English grammar and

pronunciations

AAA - American Automobile Association

2007 - 2009 Administrative Technician Alpena/Bay

City, MI

Responsible for overseeing 15 Member Representatives

and their daily tasks

Ensure security of facilities by managing entry codes

to the buildings and maintain log of job specific

security access

Manage daily inbound and outbound cash transactions

Control various accounts receivable and accounts

payable operations

Monitor and control monthly management reports to

ensure budget expectations are met and not exceeded

Decreased overall expense ratio by 2% within a year

Accomplished successful motivation of staff to meet

unprecedented sales goals in a limited time-frame

Perform monthly audits on cash and cash equivalent

products

Produced quarterly budget reports to upper management

Monthly maintenance on Automated External Defibrillator

(AED)

Verify and validate weekly timesheets and accrual of

time away from office

Managed serialized inventory with custom spreadsheets

Managed branch locations - secure office location for

opening and closing, facilitate monthly meetings to

communicate change and increase motivation, and overall

supervision to ensure branch success

2003-2007 AAA - Sales Member Midland, MI

Representative

Property and Casualty

Manage endorsements - policy changes/updates

Execute policy quotes for new business

Respond to customer inquiries

Sales Responsibilities

Accountable for attaining monthly membership goals

Drive, manage, and motivate insurance products

Participated in outbound demonstrations to promote

company branding

Complete effort to retain customers and their

satisfaction of service

Experience, 2002-2003 AAA - Travel Member Flint, MI

cont. Representative

Job responsibilities included preparing invoices for

client reservations, purchasing customer appreciation

gifts, and validated commission received

1997-2002 AAA - Member Representative Midland/Flint

, MI

Offered service to members which included passport

photos, sale of travelers cheques and theme park

tickets, provide guidance for travel destinations, and

assisted in travel and tour reservations

Shattuck Manor

1995-1997 Dining Room Manager Saginaw, MI

Responsible for creating monthly work schedule

Directed individual team members of daily tasks and

responsibilities

Maintained personal responsibilities of dining room

setup and food preparation

Jack A. LaBreck, Jr. C.P.A.

1993-1996 Secretary/Receptionist Saginaw, MI

Responsible to input timesheet data to derive payout of

employee checks

Assemble prepared tax documents for tax returns

Preparation of audit worksheets

Skills & Top ten finalist in nationwide sales representative

Achievements competition for Delta Epsilon Chi

Selected to address 2007 Delta College commencement

ceremonies

Organized successful food drive for Hidden Harvest

Coordinated silent auction for local charity raising

over $4,000

Coordinated benefit dinner and silent auction serving

over 1200 people and raising over $25,000

Education Masters of Science, Concentration in Human Resources,

Central Michigan University, currently pursuing

Bachelors of Administration in Management, Northwood

University, 2008

Associates of Arts, Delta College, 2007

Associates of Arts in Marketing Management, Delta

College, 2007

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