LORI ANN J MURRAY

*** ***** ** *******

Allentown, PA, 18102

610-***-****(h)

484-***-**** (c)

abj2i4@r.postjobfree.com

OBJECTIVE

____________________________________________________________________________

________

Being able to play a major role in the progression of your growing company.

QUALIFICATION SUMMARY

Knowledge of both clerical and cashiering procedures. I am competent in

Microsoft Suite, such as Power Point, Microsoft Word, Access and Excel and

am also experience in customer service, with excellent communication and

time management skills.

WORK EXPERIENCE

Emmaus Produce Inc

September 2009 - December 2009

Customer Service Representative/ Cashier

. Greeted customers upon entering the establishment.

. Conferred with customers by telephone or face to face about the

different products and services offered by the company.

. Assisted with customers' problems and enquires as well as ensuring

that enquires are followed through.

. Received payments as well as the issuance of receipts.

. Identified the prices of the different goods and services offered by

Emmaus Produce.

Petrojam Limited

July 2009 - August 2009

Data Entry Clerk

(Summer Employment)

. Entered information in relation to compensation and benefit policies

to establish competitive programs and ensure compliance with legal

requirements, staffing duties, including dealing with understaffing,

disputes and terminated employees.

. Assisted in planning and conducting new employee orientation to foster

positive attitude towards organizational objectives.

Jamaica Customs,

January 2009

Recording Clerk/ Customer Service

(One month work experience)

. Kept records of passenger materials filed or removed, using logbooks

or computers as well as recording incoming and outgoing flights.

. Performed general office duties such as typing and sorting mails.

. Tracked materials removed from files in order to ensure that borrowed

files are returned.

. Sorted or classified information according to guidelines such as

content, purpose, user criteria, or in chronological, alphabetical, or

numerical order.

. Retrieved information from files in response to requests from

authorized users.

. Placed materials into storage receptacles, such as filing cabinets,

boxes, bins, or containers according to classification and

identification of information.

Guardian Asset Management Ltd

November 2006 - July 2007

Data Entry Clerk / Customer Service Representative

. Updated customers' monthly statements as well as the packaging of the

customers' monthly statements.

. Relieved the receptionist for part of the day during which I had the

chance to interact with the customers face to face or via the

telephone.

Kingston Wharves Limited

July-August 2006

Safety and Security Department

(Summer Employment)

. Performed clerical duties

. Used Main Sail Software

. Purchased safety equipment and gears

. Handled invoices

. Interacted with internal and external customers.

EDUCATIONAL BACKGROUND

. Associate Degree in Business Administration ( Pending ) 2007-2009

Excelsior Community College

. Holy Childhood High School 2000-2005 - High School Diploma

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