Administrative Assistant Human Resources
Resume:
Tscharner Kasey
High Point, NC 27265
Education
**** ******** ******* *********, **
Associates of Health Science
Experience 06/2007-06/2010 LogistiCare Forrest, VA
Solutions LLC.
Administrative Assistant/Volunteer Driver
Coordinator/Router
Delegate transportation assignments to contract
transportation providers in
the state of Virginia, for Medicaid, Anthem, Optima
and Carenet recipients
Archive all agency customer request, inquiry and
complaint calls.
Coordinate new hire/contract driver information and
employee benefits
documentation for the Human Resources.
Prepare, review and process daily agency operative
reports.
Purchase, monitor, control office supplies and
inventory.
Schedule appointments, meeting and travel
arrangements for agency
personnel.
Respond to customer and provider inquires,
complaints and grievances in
appropriate turn around time.
Coordinate/Distribute/Organize inbound/outbound
agency mail.
Verify contract provider state eligibility to
provide services.
Maintain ongoing knowledge of agency and state
policy to provide most
recent and appropriate information to customers and
providers.
06/2005-02/2007 Pitney Bowes Lynchburg, VA
Employee Benefits Group - Dental and Vision
Insurance Processor
Receive and log dental/vision claims.
Document and bar-code claims and checks
Scan claims, checks and x-rays for viewing
Enter data for insurance policies.
Transmit correspondence between two regional
offices.
Train and update employees on agency procedures.
Respond to client request, inquires and complaints.
Experience 10/2004-12/2004 American Red Appalachian
Cross Region
Phlebotomist and Health Historian
Set up and close out mobile sites.
Perform venipuncture, take volunteer vital signs.
Recruit new donors and determine eligibility.
Collect and record volunteer health histories;
facilitate informational sessions with donors.
Input donor data in American Red Cross System.
04/2003-10/2003 CVS Pharmacy Roanoke, VA
Pharmacy Technician
Operate cash drawer.
Assist licensed pharmacist.
Maintain patient records and inventory.
Pharmaceutical billing.
File and fill prescription orders.
Respond to customer request and provide medication
education.
Order and stock pharmacy shelves.
Communicate with doctors and insurance companies
for pre-authorization
for prescription fill.
02/1995-05/1997 Franklin Rocky Mount, VA
Manor,
Assistant Living Home
Activities Director and Medical Technician
Coordinate social/leisure activities for
residents/families on and off site.
Facilitate therapeutic activities with residents
Assess and prepare residents for exams and
procedures.
Administer medication under physicians' orders.
Assist and perform laboratory test.
Reinforce basic activities of daily living.
Proficient in Power Point, Access, Excel,
Microsoft, Word, Windows
Knowledgeable in Medical Terminology
Knowledgeable of Anatomy and Physiology
Inventory Specialist
File and Record management experience
Excellent verbal and written communication
Phlebotomy, Laboratory, and Assessment experience
Knowledge of Shipping & Receiving procedures
Staff training experience
Ability to work independently with minimal
supervision
Conflict management and problem solving expertise
People management skills
Ability to follow complex instructions
Skills
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