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Technical Support Assistant

Location:
San Diego, CA, 92130
Posted:
October 05, 2010

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Resume:

William “Brett” Comer

**** ********* ***** (***)

***-****

San Diego, CA 92130

abj2b1@r.postjobfree.com

IT Support Help Desk Technical Support Marketing Communications

Highly motivated, early career IT and technical support professional

Proactive self-starter with the desire to learn and the ability to quickly adapt to new circumstances

Team player and hard worker with excellent communication& diagnostic skills, consistently solving problems

with a reputation for initiating system improvements that increase productivity

Summary of Skills & Relevant Classes

KEY SKILLS

Extensive experience in Social Media tools Self-Taught IT Professional

Advanced user of Microsoft Office, Shelby ERP Conversant in French

for non profits & Adobe Extensive International Travel

Advanced Adobe & HTML programming History of promotions

Experience

LA JOLLA PRESBYTERIAN CHURCH, San Diego, California 01/2009

- Present

Information Technology Contractor

Hired as a volunteer and converted to 12 month, paid contractor after 3 months

Perform Software and Hardware troubleshooting

Facilitate accurate search results by consolidating, correcting and inputting information into Shelby Church

Management database

Utilize ERP system to prepare reports for staff members on members, groups, and organizations

Charged with designing the interface with the ERP system (Shelby) including financial statements, database

management & payroll

Tasked with developing & delivering 5-week, software training program to staff

Assisted in web site design using HTML

Created membership update page on primary website

Enhance photos for staff members, flyers and bulletins using Adobe Photoshop

CLEMSON UNIVERSITY, Student Athletic Enrichment Program - Vickery Hall, Clemson, SC

2007 -

2009

Assistant to Academic Advisors to NCAA Athletes

Managed front desk activities, ensured appointment timeliness, and recorded encounter times of tutors and

student athletes using proprietary admissions software to capture and track the data

Proficiently produced documents for advisors and staff and managed the allocation of student resources

(laptops etc.)

CLEMSON UNIVERSITY, Clemson, SC

2009

Veterinary Technical Assistant- Equine Farm

Applied equine business skills to assist graduate students with thesis studies and manage the horses overall

care

Gathered vitals, gave injections and made decisions about appropriate treatments of symptoms and wounds

Education

Clemson University, Clemson, SC

Bachelor of Arts

Major – Political Science, Minor – Equine Business

Dean’s List



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