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Customer Service Technician

Location:
Turlock, CA, 95380
Posted:
October 06, 2010

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Resume:

ADAM DOMINGUEZ

.*** Vermont Avenue Turlock, CA. Cell 209-***-****

Objective:________________________________________________________________

To obtain a full-time job, working as a team player, in a challenging

atmosphere.

Summary of

Qualifications:____________________________________________________

Possess strong communication skills

Vast knowledge in software and networking

Ability to complete multi-tasks

Skilled in: Linux, Ubuntu, Microsoft, Novell, networking

Education:________________________________________________________________

IT- Technical Institute of Technology

08/2006-04/2007

Network Support Technician

Professional

Experience:______________________________________________________

City of Modesto-Water Department/GPS

Installing water meters; locating services; registering exchanges;

performing upgrades on

services; using Satellite equipment to create a 2D map of the Modesto

water system; knowledge of block and city water maps as well as GEO

handheld and total station.

IT Support Technician

Assisted in maintaining computer upgrade for local jewelry store;

reported as marketing manager; duties included: data entry, computer

programming, and accounts payable.

Crematory Operator

Cremated bodies; maintained and organized crematory log books;

reviewed and filed crematory permits; operated IE, Processor and all

machines; prepared for witness cremation; maintained a clean and

healthy work environment; created DVD memorials.

Customer Service Agent-Lead

Assisted customers with questions and concerns; created itineraries;

checked customers in; logged data into computer; tendered cash for

customers; maintained financial records; created weekly work

schedules; loaded/unloaded baggage and cargo; tracked incoming and

outgoing buses; trained new employees; supervised the terminal;

answered telephone; oversaw daily operations; checked time cards.

Work History:______________________________________________________________

*City of Modesto Modesto, CA

GPS department (Temp position) 08/2007-08/2008 -

06/2009 - 06/2010

* Anthony's Diamonds Direct Turlock, CA

IT Support Technician 12/2005-6/2006

*North Sacramento Funeral Home Sacramento,

CA

Crematory Operator 12/2003 - 12/2005

*Greyhound Bus Service Sacramento, CA

Customer Service Agent-Lead 04/2002 - 1/2004



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