Customer Service Construction
Resume:
Donald Ray Wade, Jr.
Castle Rock,Colorado 80104
United States
E mail: abj27s@r.postjobfree.com
Home: 702-***-****
Work Experience
Southwest Air Conditioning (03/17/2008 01/15/2009) Technical Mechanical Construction
Estimator/Manager
Las Vegas, Nevada s
Supervisor: Kevin Gale 702-***-****; Contact:Yes
Hours per week: 40
Duties:
Managed high tech, fast paced and played a key role in construction project costs, estimates and
contract modifications, negotiations and claims.
Analyzed all aspects of cost estimates vs. contracted costs to contractors modification requests,
determined propriety of justification, negotiated to mitigate cost increases and schedule
adjustments, and resolved differences.
Experienced in managing construction contract modifications to include negotiating large dollar
value changes with contractors, handling field initiated change orders, and reviewing contractor
work orders.
Experienced in reviewing and assessing construction contractor disputes and formal claims to
determine merit or denial and communicating that decision to all parties involved.
Specialized experienced demonstrating mastery of construction cost estimate preparation to
include reviewing scope of work against the contractors costs proposals, determining technical
adequacy of plans and specifications, evaluating cost factors, and determining labor/equipment
costs for the project(s).
Served as a contracting specialist responsible for procurement and contract administration
functions for a variety of supplies, service, studies, and construction contracts. Planned overall
contracting programs, including preparations of annual plans and the scheduling of individual
procurement actions and priorities to meet job site objectives within established policies.
Performed industrial analysis to identify technological and performance changes in products.
Developed sources by stimulating interest in competing or locating new sources of supply.
Evaluated bids or offers for responsiveness to the particular solicitation and ability to perform the
contract. Awarded contracts. Served as technical expert and advisor to management, customers,
and contractors in assignment area.
Daily Tasks:
HVAC estimator for residential, commercial and high rise condominium, apartment complexes.
Managed a team of HVAC estimators for residential, commercial and high rise condominium,
apartments.
Planned budgets, estimated and negotiated final contracts with builders and owners.
Expertise in technical field measuring, design, retrofits, renovations and improvements,
purchasing, inventory, product specifications, knowledge and strategic value technical
engineering.
Technical experience in determining construction project specifications, time/cost restraints,
building codes and acceptable trade and safety equipment and requirements.
Interstate Plumbing & Air Conditioning (01/08/2007 01/30/2008) Senior Technical Mechanical
Construction Estimator/Manager
Las Vegas, Nevada
Supervisor: Paul Enix 702-***-****; Contact:Yes
Hours per week: 40+
Duties:
Managed high tech, fast paced and played a key role in construction project costs, estimates and
contract modifications, negotiations and claims.
Analyzed all aspects of cost estimates vs. contracted costs to contractors modification requests,
determined propriety of justification, negotiated to mitigate cost increases and schedule
adjustments, and resolved differences.
Experienced in managing construction contract modifications to include negotiating large dollar
value changes with contractors, handling field initiated change orders, and reviewing contractor
work orders.
Experienced in reviewing and assessing construction contractor disputes and formal claims to
determine merit or denial and communicating that decision to all parties involved.
Specialized experienced demonstrating mastery of construction cost estimate preparation to
include reviewing scope of work against the contractors costs proposals, determining technical
adequacy of plans and specifications, evaluating cost factors, and determining labor/equipment
costs for the project(s).
Served as a contracting specialist responsible for procurement and contract administration
functions for a variety of supplies, service, studies, and construction contracts. Planned overall
contracting programs, including preparations of annual plans and the scheduling of individual
procurement actions and priorities to meet job site objectives within established policies.
Performed industrial analysis to identify technological and performance changes in products.
Developed sources by stimulating interest in competing or locating new sources of supply.
Evaluated bids or offers for responsiveness to the particular solicitation and ability to perform the
contract. Awarded contracts. Served as technical expert and advisor to management, customers,
and contractors in assignment area.
Daily Tasks:
Managed a team of HVAC estimators for residential, commercial and high rise condominium,
apartment complexes.
Planned budgets, estimated and negotiated final contracts with builders and owners.
Technical expertise in field measuring, design, retrofits, renovations and improvements,
purchasing, inventory, product specifications, knowledge and strategic value technical
engineering.
Casco/Calflex (04/01/1995 12/01/2007) Regional Sales Representative
Las Vegas, Nevada
Supervisor: Bill Griffith 818-***-****; Contact:Yes
Hours per week: 50+
Duties:
Managed high tech, fast paced and played a key role in construction project costs, estimates and
contract modifications, negotiations and claims.
Analyzed all aspects of cost estimates vs. contracted costs to contractors modification requests,
determined propriety of justification, negotiated to mitigate cost increases and schedule
adjustments, and resolved differences.
Experienced in managing construction contract modifications to include negotiating large dollar
value changes with contractors, handling field initiated change orders, and reviewing contractor
work orders.
Experienced in reviewing and assessing construction contractor disputes and formal claims to
determine merit or denial and communicating that decision to all parties involved.
Specialized in technical experience demonstrating mastery of construction cost estimate
preparation to include reviewing scope of work against the contractors costs proposals,
determining technical adequacy of plans and specifications, evaluating cost factors, and
determining labor/equipment costs for the project(s).
Regional Sales Representative for sheet metal and duct system supplies.
Developed, designed, budgeted & engineered HVAC blueprint plans.
Formed strategic alliances with key business partners to maintain competitive edge in the
mechanical industry.
Develop and executed action plans for increased market share and profitability.
Coordinated scheduling and developed outside strategic partners.
Monitor, track and evaluate sales data to ensure satisfaction of sales objectives.
Implemented work efficiencies and cost reduction measures in main facility.
Built and maintained quality customer service levels.
Prepared business performance spread sheet reports.
Self Employed General Contractor (04/15/1993 03/20/1995)
Hours per week: 50+
Duties:
General Contractor and Supervised three custom homes.
CR England Trucking (03/15/1992 03/17/1993) Truck Driver
Salt Lake City, Utah
Supervisor: Dan England 800-***-****; Contact:Yes
Hours per week: 50+
Duties: Over the road long distance truck driver.
Air Unlimited Heating and Air Conditioning (02/01/1988 12/30/1992) Owner Self Employed
Camarillo, California
Supervisor: Self 702-***-****; Contact:Yes
Hours per week: 50
Duties: Owner/Operator:
Created and set up this company to provide service, retrofit, and new construction for residential
and commercial.
Plan and develop sales/market penetration strategies, forecast sales.
Responsible for hiring, training, and scheduling of service technicians and subcontractors.
Work directly with vendors on system designs, delivery, time frames and pricing.
Handled direct customer contact and quality assurance.
Handled job scheduling, stocking and installation of HVAC systems.
Responsible for accounts receivable and invoicing.
Air Care Heating and Air Conditioning (07/05/1973 01/15/1988) Vice President
Camarillo, California
Supervisor: Don Wade SR. Contact:No (deceased)
Hours per week 40+
Duties:
Served as a contracting specialist responsible for procurement and contract administration
functions for a variety of supplies, service, studies, and construction contracts. Planned overall
contracting programs, including preparations of annual plans and the scheduling of individual
procurement actions and priorities to meet job site objectives within established policies.
Performed industrial analysis to identify technological and performance changes in products.
Developed sources by stimulating interest in competing or locating new sources of supply.
Evaluated bids or offers for responsiveness to the particular solicitation and ability to perform the
contract. Awarded contracts. Served as technical expert and advisor to management, customers,
and contractors in assignment area.
Vast experience in principles and processes for providing customer and personal services,
including customer needs assessment, meeting quality standards for services, and evaluation of
customer satisfaction. Extensive knowledge of the practical application of engineering science and
technology. Knowledge of principles and methods for showing, promoting, and selling products or
services.
Daily Tasks:
Responsibilities included expertise in estimating, reading blueprints and leading installation of
heating, air conditioning, refrigerant systems servicing and repairing heating and air conditioning
systems in residences and commercial establishments, complying with all applicable local and
state building codes, policies, and procedures, including safety procedures and the maintenance
of a clean work area, repairing or replacing defective equipment, components, or wiring, testing
electrical circuits and components for continuity, using electrical test equipment. Reassembling
and testing equipment following repairs, inspecting and testing system to verify system
compliance with plans and specifications and to detect and locate malfunctions. Discussed
heating cooling system malfunctions with users to isolate problems or to verify that malfunctions
have been corrected. Recorded and reported all faults, deficiencies, and other unusual
occurrences, as well as the time and materials expended on work orders.
1979 1988 Promotion.
Vice President of Air Care Corporation.
Managed up to 75 employees.
Experienced in direct customer service, purchasing and order expediting, negotiating with
vendors, organization of business ownership, including general accounting, purchasing and
invoicing.
Skilled in hiring, training and motivating technicians.
Education
Mechanical Technical School Degree
Ventura College (01/15/1975 06/15/1976)
Ventura, California
United States
Degree: Diploma
Description: Sheet Metal Journeyman Apprenticeship Local Union 273
High School
Thousand Oaks High (01/03/1972 06/15/1973)
Thousand Oaks, California
United States
Degree: Diploma Major: General Studies
GPA: 3.5
Description: Transfered from Magnolia High Anaheim Ca to Thousand Oaks High CA in junior
year.
High School
Magnolia High School (09/03/1970 01/03/1972)
Anaheim, California
United States
Degree: Graduate
Additional Information
License Journeyman
Transfered from Sheet Metal Local 273 Santa Barbara CA to Sheet Metal Local Union 23
Fairbanks AK 07/15/2009
Additional Education Mehanical Technical Degree (06/15/1976)
Degree in Construction Management
Continuing Education Courses Building and Engineering Standards
500+ Hrs.
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