Cara Anderson

*** * **** ***.***

Santa Maria, CA 93454

Phone: 805-***-****

E-mail: abj26v@r.postjobfree.com

Objective: I am seeking a position in an organization, where there is an

opportunity to exhibit my strengths and enhance my skills while

striving for growth and development within that organization.

Experience:

Job Title: Field Team Supervisor

Employer: Flextronics America LLC, Milpitas, Ca

Dates: 04/09 to 06/10

Duties: Provided a high level of technical customer service support. Met

minimal sales goal for non-commissioned up-selling of

accessories and enhanced features. Program, troubleshoot and

test cell phones and accessories. Instruct customers on proper

use of cell phones and equipment. Accurately document

customer interactions in multiple platforms. Provide direction,

training and support to other associates, as needed.

Job Title: Boost Tech Support Caseworker

Employer: Teleperformance USA, Abilene, Tx

Dates: 05/06 to 01/09

Duties: Provided the essential, courteous, accurate and quick service

customers rely on. Provided assistance to customers needing

more advance troubleshooting steps to resolve issues pertaining

to customer’s mobile service. PC literate, using Microsoft Word

and Outlook e-mail. Excellent written and verbal communications

skills. Met mandatory office objectives including call-handling

times and customer support.

Job Title: Customer Service Rep

Employer: West Corporation, Beaumont, Tx

Dates: 09/02 to 04/05

Duties: Data Entry, Billing, Order taking, Accounts payable. Operated a

multi-line phone system using my ability to effectively and

efficiently multi-task among several issues simultaneously with

little or no supervision.

Skills: Customer Service, Data Entry, Basic Bookkeeping and Filing, Ms

Word, Kronos, POS systems, Billing and Inventory systems,

Scheduling, Appointment Setter, Homehealth Aide, Cook,

General Labor.

Lamar University Beaumont, Tx.

Education:

Bachelor Of Science in Criminal Justice

Graduation Date: 12/18/1993

Willing to Yes

relocate:

References: Available upon request

Contact this candidate