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Manager Customer Service

Location:
Little Rock, AR, 72204
Posted:
October 06, 2010

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Resume:

Nicole Givens

**** **** **** ******

Little Rock, Arkansas 72204

Home: 870-***-****

Email: abj230@r.postjobfree.com

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Objective

To obtain a position where I may direct and develop my learned skills and

abilities to assist an organization in achieving its goal.

Education

Associate Degree Computer Electronic Engineering Technology

ITT Technical Institute 12/2007

Little Rock, Arkansas

Skills

Human Resource Personnel Computer Literate/Installation

Office Management/Team Leader Inventory Control

Production Supervisor Customer Service

Quality Control Technician Shipping and Receiving

Pharmacy Tech General Office Duties

Certification

BPR- Blueprint Reading HAZ-Hazard Communication

BST- Basic Soldering ESD-Electro Static Discharge

CID- Component Identification WC-Wire Crimping

Experience

Customer Care 02/2010-09/2010

AT&T Little Rock, Arkansas

Summary

Providing customers with billing related issues, troubleshooting and

ordering phones and accessories.

Production Technician 1 06/2008-01/2009

Audio International De Crane Aerospace North Little Rock,

Arkansas

Summary

Specialize and controlled environment that combine mechanical skills with

flair for designing electronic devices. Focusing on the satisfaction of the

customer.

Data Exchange Technician (Contract) 02/2008-04/2008

Custom Food Group (Staff Mart Agency) North Little Rock,

Arkansas

Summary

Providing program software resources to update vending machines so that

vendors/and or companies can communicate within regional deliveries.

Administrative Assistant/Shift Manager 05/2002-04/2004

Staff Management North Little Rock, Arkansas

Summary

Provide administrative support to departments and/or manager. Duties

include general clerical receptionist and project-base work. Project a

professional company image through in-person and phone interaction.

Shift Manager 04/2004-02/2006

Staff Management North Little Rock, Arkansas

Summary

Supervise production line operation in accordance with plant policies and

procedures. Ensure smooth production operation during shift.

Pharmacy Tech 08/1999-12/2000

Jefferson Regional Medical Center Pine Bluff, Arkansas

Summary

Prepping medication for in house patients, inventory of meds and performing

discharge prescription.

Software/System Skills

Microsoft: Windows 95,98,2000

Professional (Excel, Word, PowerPoint, Office)

Program Logic Control (PLC) Allen Bradley 500

Microprocessor



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