Manager Office
Resume:
Lori Williams
Urbandale, Iowa *0322
abj1z9@r.postjobfree.com
Medical/Dental Office Manager
Dedicated, proactive professional with extensive experience in the
dental/medical field. Outstanding leader, with a reputation for honesty,
integrity, and loyalty. Possess excellent written and verbal communication
skills.
Educational Background
Kaplan University
Des Moines, Iowa
Associates of Applied Science
February 2010
Degree: Criminal Justice
. Dean's List
El Centro College
Dallas, Texas
Business Management
Knowledge Base
Professionalism Strong leadership skills
Organized
Interpersonal Communications Detail Oriented
Self Starter
Critical Thinker Self motivated
Problem Solving
Employment
Eclectic Concepts Consignment
Grimes, Iowa
Owner
September 2008-January 2010
. Owner and operator for an upscale home d cor and furniture resale
store.
Farmers Insurance
Urbandale, Iowa
Assistant to Office Manager
February 2008-May 2008
. Supervised the call center team members when office manager was
absent. Lead the team with overall appointment setting for agents.
Assistant to other agents in the office. Brought in numerous donations
for March of Dimes.
Ocean Dental
Des Moines, Iowa
Business Manager
August 2007-November 2007
. Maintained employee relations, payroll, and the filing of insurance,
primarily Medicaid. Implemented new ideas for increasing revenue and
trained all staff accordingly. Promoted the company vision, and enforced
that patients have a great dental experience.
Iowa Student Loan
Des Moines, Iowa
Default Prevention Counselor
January 2007-July 2007
. Assisted borrowers with delinquent loans. Advised borrowers on
credit issues & defaulting loans. Counseled borrowers on how to become
current on payments. Worked out financial budgets with borrowers. 90%
success rate with collecting on delinquent accounts.
Monarch Dental Associates
Dallas, Texas
Dental Administrator
February 2000-March 2006
. Managed up to 3 dental offices at once. Designed profit and loss
budgets for each individual office. Maintained 95% collection rate of
production. Presented treatment plans to patients and successful with
providing same day treatment.
References
Available upon request
Contact this candidate