Hello,

In response to your ad posted on Craigslist.com I am submitting my resume for your

consideration. I'll admit I've had my eye on the Mad Scientist posts I've seen for quite a while

now, but while being great with children, I've never actively worked with them for extended

periods of time. I love science and showing people neat/cool things so I decided to step a bit out

of my comfort zone and apply. This resume is geared more toward the IT field, but gets the point

across.

Daniel Height

Goshen, Kentucky

502-***-****

dheight @ gmail.com

OBJECTIVE:

To obtain a position in the computer electronics technology field that will enable me to utilize my

current computer skills while continuing to expand my knowledge and experience.

QUALIFICATIONS - DCSE Certified Technician

I have mastered courses in Computer Information Systems, Graphic Communications I and II and

Basic Technical Drawing. In addition, I am proficient in upgrading personal computers, basic

home networking, all Windows operating systems, POS Express, Photoshop and MS Word. I am

knowledgeable about various hardware including wireless networking, digital cameras, PDAs,

printers, cell phones, hard drives, scanners, etc. I am a self-starter with excellent customer

service, and sales skills. I am very attentive to detail and have no problems multitasking. I enjoy

helping people diagnose and resolve their computer-related problems.

EDUCATION

1996-2000 Diploma, Nansemond River High School - Suffolk, Virginia

EMPLOYMENT

03/09 - Current, Papa John's - Delivery Driver - Prospect, Ky

Utilize computer to take phone and walk-in orders - Organize multiple delivery orders to ensure

that the correct order went to the correct address, assuring repeat sales - Train new drivers -

Operate cash register, perform opening and closing responsibilities

05/08 - 01/09, TiVo co/Connextions - Technical Support Representative - Jeffersonville, IN

Assist Customers over the phone with various issues with their TiVo DVR including networking

and audio/video issues.

01/08 - 04/08, Kline CR - Service Technician

Set up and provided phone and onsite support for Point of Sale networks and servers at various

restaurants.

02/07 –01/08, Unisys/Dell – Dell Service Provider Technician - Louisville, KY

Replaced various hardware for desktop and laptop computer systems, including motherboards

and LCD displays at customer and office locations.

10/06 – 01/07, Golden Connections – Technician - Nationwide

Traveled the country installing and training employees to use touch screen Point of Sale systems

– On site technical assistance as needed.

10/05 – 10/06, Verizon Online co/ Coleman & Associates – Billing Dept – Norfolk, VA

Asisting Customers over the phone about billing inquiries about the DSL and Dial Up Internet

Services – Changing billing plans – Adjusting charges – Ordering Equipment

08/04 – 10/05, Office Max Print & Document Services - Va Beach

Placing, Maintaining, and Processing orders - Producing In-house orders - Desktop Publishing

(Graphic Design) - Started as floor sales associate

05/03 - 08/04, Hot Topic - Va Beach

Receive shipments, organize merchandise in a manner to maximize sales - Provide accurate,

timely customer service - Utilizing POS Express, ring sales, handle cash, check and credit

transactions accurately, balance out the drawer at the end of the day - Loss prevention in a high

volume retail store Maintain visual standards to maximize customer appeal and satisfaction

08/01 - 06/03 Delivery Driver, Domino's Pizza - Suffolk, VA

Utilize computer to take phone and walk-in orders - Organize multiple delivery orders to ensure

that the correct order went to the correct address, assuring repeat sales - Train new drivers -

Operate cash register, perform opening and closing responsibilities

03/00 - 05/00 Enumerator, US Census Bureau - Suffolk, VA

Contact citizens to obtain required Census data - Complete forms legibly and accurately - Submit

information on a timely basis

02/98 - 08/00 Laborer, AAA Suffolk Mini Storage - Suffolk, VA

General manual labor to maintain visual standards

Contact this candidate