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Customer Service Sales

Location:
Eugene, OR, 97402
Posted:
October 01, 2010

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OBJECTIVE To get a good job where I can make a difference.

WORK HISTORY

* May 2009 - August 2010 SterilMed, Inc.

***** ****

Avenue North

Maple Grove, MN

55369

Medical Reprocessing

1. Worked in a clean room environment.

1. Reprocessing, repair and refurbishment of medical

devices, equipment and instruments - certified.

2. Identification, labeling, and packaging of medical

devices, equipment and instruments - certified.

* May 2008 - April 2009 Boston Scientific

4211 Lexington Avenue N.

Arden Hills, MN

55126

Medical Assembly

2. Worked in a clean room environment - certified.

3. Battery X-ray technician for

pacemakers/defibrillators - certified.

4. Medical adhesive application to battery cans -

certified.

5. Curing oven operator - certified.

6. Inspect and tape prepared battery cans - certified.

7. Trained for battery can welding.

* January 2008 - April 2008 Minnetonka Moccasin

1113 East Hennepin Ave.

Minneapolis, MN

55414

Warehouse Associate

3. Inspect and verify case contents.

8. Label / stamp identification marks on interior of

shoes.

9. Order picker / packager.

10. Restock pick slots.

. Load / unload semi-trailers.

* Nov. 2007 - Dec. 24, 2007 MindWare, Inc.

1787 Gateway

Boulevard

Arden Hills, MN 55112

Warehouse order picker/stocker

11. Order set-up and initialize.

12. Prepared boxes for shipping orders.

13. Picked items for orders and placed in shipping

boxes on conveyor belt.

14. Restock as needed.

* Sept. 2007 - Nov. 2007 Aveda Corporation

4000 Pheasant Ridge Dr. NE

Blaine, MN 55449

Temporary Packager / Factory line worker

4. Effectively execute any needed procedures for

assembly and filling lines.

15. Assist Line-Leaders and packagers with operation,

changeovers, cleaning, and set-ups of equipment.

16. Load appropriate components on production line

after quality check.

17. Assemble all needed components into finished goods;

pack into master carton; and load onto pallet.

* June 2007 - Sept. 2007 City of Cambridge

Cambridge City

Hall

300 Third Avenue NE

Cambridge, MN 55008

Clerical, Reception, Utility Billing, Building Permit

Technician

5. Answered phones, gave information to callers,

directed calls, took messages.

18. Created and filed utility bills collections,

building permits, and residential/commercial work

plans for the city.

19. Received payments, entered payments into computer

database, issued receipts, numerical filing of

payment stubs.

20. Issued residential/commercial building permits,

issued city building licenses, scheduled all

inspections appointments, and called builders when

permits were ready for pick up.

21. Mastered Casselle and Permit Works software.

* June 2002 - October 2006 Coon Lake General Store

515

Lincoln Avenue

Wyoming, MN 55092

Owner - Manager

6. Ran convenience store / bait shop..

22. Managed 4 employees & payroll.

23. Sold groceries, bait, tackle, fishing / hunting

licenses, lottery tickets, LP gas, pop corn, hot

dogs, pizza; rented movies; coffee counter.

* Feb. 2001 - Nov. 2004 Lerner Publishing

Group

1251 Washington Ave. N.

Minneapolis, MN

55401

Customer Service Representative

7. Received and entered customer phone orders.

24. Facilitated customer order problem resolution.

25. Phone sales.

26. Proofread company sales catalogs.

27. Created brochures and comparative reading charts.

28. Assisted sales reps and overseas customers.

* June 1996 - January 2001 MN WaveTech, Inc.

2801 21st Avenue

South

Minneapolis, MN

55407

Office & Accounting Manager

8. Managed Sales & Marketing, Accounting, Human

Resources, Customer Service, and I.T. / Technical

Support teams.

29. Helped to double sales & customer base.

30. Mastered Microsoft '97 & 2000, MS Word, MS Excel,

Jade, CoolWorld accounting software; familiar with

Unix systems.

* March 1994 - Sept. 1996 EarthLife Products, Inc.

2729 Bloomington

Ave. S.

Minneapolis, MN

55407

Office Manager & Personal Assistant

9. Managed Sales tools, payroll & call center.

31. Personal Assistant to President of company.

32. Mastered MS Publisher, Corel Draw 6, internet

software.

* Aug. 1989 - Jan. 1996 Roots & Fruits,

Inc.

2001 East 24th Street

Minneapolis, MN

55404

PM Warehouse Coordinator

10. In charge of receiving fresh, frozen, prepacked

produce and meats, dairy items, dry goods, and

bottled items.

33. Responsible for quality / spoilage inspection and

report of received goods.

34. Responsible for timely labeling and storage of

received goods.

35. Forklift and pallet-jack operator and trainer.

36. Created 'Pick & Pull' system for dry goods

department - reduced miss-picks by 33%

37. Safety Officer and Quality Control for PM shift.

38. Dry goods buyer. (organic / commercial flour and

grain; org. / com. coffees and teas; org. / com.

pastas; org. / com. honey, molasses, maple syrup;

etc.)

39. Proper maintenance of equipment in preparation for

next shift.

40. Assisted Sales team with product information.

41. Assisted with customer pick-ups and emergency

express delivery services.

42. Pick / pull orders as needed.

EDUCATION 1978 - 1979 Kaskaskia College

27210 College Road

Centralia, IL 62801

11. Geology, chemistry, sociology, first aid / CPR,

drawing, and backpacking.

43. 3.5 GPA on 4.0 scale.

1977 - 1978 Southeastern Illinois College

3575 College Road

Harrisburg, IL 62946

12. Advance algebra, trigonometry, English Literature,

botany, and psychology.

44. 3.5 GPA on 4.0 scale.

1976 - 1977 University of Evansville

1800 Lincoln Avenue

Evansville, IN 47714

13. Chemistry, algebra, biology, physics, art history,

German, gymnastics, and swimming.

45. Swim team.

46. 3.5 GPA on 4.0 scale.

1969 - 1973 Carmi Community High School

C.U.S.D. #5

800 West Main Street

Carmi, IL 62821

14. Graduated.

47. 3.75 GPA on 4.0 scale.

INTERESTS Reading, beadwork, sewing, gardening, learning -

especially new computer

software, cooking, writing stories and babysitting.

STRENGTHS Detail oriented, office work of any kind, learn new

software rapidly, thoroughly

familiar with many software packages, great phone

service, team player / self-starter, get along easily

with others, very patient and courteous.

REFERENCES Available upon request.

REFERENCES

Ingrit Swanson Ph # 541-***-****

available 10am - 5pm

Eugene, OR 97402

Roxanne Rosenbush Ph # 612-***-****

available 10 pm - 6am

Andover, MN

Melissa Lee Ph # 763-***-****

available 10am - 7pm

Mounds View, MN 55112

Ken Foster Ph # 763-***-****

available 10am - 6pm

Mounds View, MN 55112

LeeAnn Norton Ph # 763-***-****

available 6pm - 9:45pm

Elk River, MN 55330



Contact this candidate