Customer Service High School

Mikita D. Adams

*** ******** **. abj1qu@r.postjobfree.com

ATLANTA, GA 30331 CELL: 404-***-****

OBJECTIVE

TO OBTAIN A POSITION IN ADMINISTRATIVE AND/OR CUSTOMER SERVICE SERVICES

WORKING IN A DIVERSE AND PROGRESSIVE ENVIRONMENT, WHILE UTILIZING BOTH MY

PERSONAL AND PROFESSIONAL SKILLS TO HELP ACCOMPLISH THE COMPANY'S DAILY

PRODUCTION AND GROWTH GOALS, THAT SIMULTANEOUSLY REWARDS MY AMBITIONS TO

LEARN AND ENHANCE MY CAPACITIES TO BE A TOP PERFORMER IN THIS FIELD.

EDUCATION

JAN.2009- DEC. 2011, IN PROGRESS

Atlanta Metropolitan College, Atlanta, GA

Aug. 2006 - Oct. 2006, Completed Transcript

West End Academy Atlanta, GA

Aug. 2002- Apr. 2006, High School Diploma

B.E. Mays High School Atlanta, GA

Awards& Accomplishments

BEST AVERAGE IN HEALTH, MATH, AND SCIENCE, TOP 10% OF CLASS -WEST END

ACADEMY

Honor Roll, FBLA, Beta Club member, National Honor Society Member,

Recognized in "Who's

Who Among America's High School Students" -B.E Mays High School

AMC Cheerleader - Atlanta Metropolitan College

Varsity Cheerleader, Band, JROTC 1st Lt. - B.E. Mays High School

Customer Service Award-HMS Host

Toast Masters Convention for public speaking

Work Experience

APR. 2004- JUN. 2010 GENERAL MANAGER

T-VOE Inc. Atlanta, GA

Supervises operations and administrative services for the company, which

includes insuring that all of the clerical, staffing, supplies, materials,

equipments, marketing, promotional. contracting, inventory, billing,

acquisitions, purchasing, transportation, production, communications,

reporting, customer service and profits needs and goals are accomplished

daily. This position requires that I be proficient in computer programs

such as Excel, Power Point, Word, etc., and use telephone for customer

service, tele-conferences, emails, etc to perform the details of my job.

Jan. 2007- May 2007 Cashier

Zesto's Atlanta, GA

Run Cash register, distribute food, provide quick and great customer

service, and maintain overall cleanliness of dining room area.

May 2005- Dec. 2006 Crew Member

HMS Host Atlanta, GA

Run cash register, prepare food, distribute food, provide quick and

exceptional customer service to all guests, prepare monthly inventory

report, and maintain overall cleanliness of entire store.

REFERENCES

ANTHONY USHER, FORMER SUPERVISOR, 678-***-****

Sylvia Mullins, Former Coach, 404-***-****

Carolyn Mitchell, Friend, 678-***-****

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