Donna A. Johnston
*** ******** ***** *****, ******* 36080
Evening: 334-***-**** Cell: 334-***-****
abj1pb@r.postjobfree.com
WORK EXPERIENCE:
April 2009 - August 2010
Alabama State Employees Credit Union
Member Service Representative
Open new accounts, stop payments, order checks, debit cards and inter any
change on a members account. Help members with their accounts.
September 2008 - July 2009
Hospiscript Services LLC
Call center for hospice workers and pharmacies. Enter new patients and any
updates on their profile. Help pharmacies if they have a problem getting a
claim to pay.
February 2005 - August 2008
CVS/Pharmacy Cashier, Photo Lab, Pharmacy Tech.
Alabama State Board of Pharmacy T21697
Customer Service Specialist; fills critical prescriptions and check
customers out in a timely manner. Pull labels, medicine and fill
prescriptions for the pharmacist to check. Restock prescriptions that have
not been picked up after 10 days. Always willing to give my all to the Team
and help where needed.
July 2004 - December 2005
Wachovia - SouthTrust Bank Teller
Specialize as a Backup Teller Manager, Responsibilities for cash vault and
audits, along with other teller duties. Additional Duties include Customer
Service; Assist with deposits, cashing checks, bank cards, savings bonds
and safe deposit boxes.
September 1996 - July 2004
New South Federal Saving Bank - Loan Processor
Responsible for Ordering Credit Reports, appraisals for prospective
property, request wood inspection reports, and ordering flood certificates.
Provide extensive customer service for applicants by counseling them on
credit history. Human Resource Specialist duties; verifying employment and
entering applicant information into computer based loan application
systems. Administer accounting techniques for financial records for loan
approval. Complete the loan process by coordinating the closing packages.
Assist in management of the office.
EDUCATION:
Present Penn Foster Career School Medical Coding & Billing
May1972 Jefferson Davis High School Advanced High School Diploma
COMPUTER SKILLS:
Internet Explorer, Microsoft Word, Empower, Quicken, Excel, Outlook
References: Available Upon Request