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Customer Service High School

Location:
TITUS, AL, 36080
Posted:
September 25, 2010

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Resume:

Donna A. Johnston

*** ******** ***** *****, ******* 36080

Evening: 334-***-**** Cell: 334-***-****

abj1pb@r.postjobfree.com

WORK EXPERIENCE:

April 2009 - August 2010

Alabama State Employees Credit Union

Member Service Representative

Open new accounts, stop payments, order checks, debit cards and inter any

change on a members account. Help members with their accounts.

September 2008 - July 2009

Hospiscript Services LLC

Call center for hospice workers and pharmacies. Enter new patients and any

updates on their profile. Help pharmacies if they have a problem getting a

claim to pay.

February 2005 - August 2008

CVS/Pharmacy Cashier, Photo Lab, Pharmacy Tech.

Alabama State Board of Pharmacy T21697

Customer Service Specialist; fills critical prescriptions and check

customers out in a timely manner. Pull labels, medicine and fill

prescriptions for the pharmacist to check. Restock prescriptions that have

not been picked up after 10 days. Always willing to give my all to the Team

and help where needed.

July 2004 - December 2005

Wachovia - SouthTrust Bank Teller

Specialize as a Backup Teller Manager, Responsibilities for cash vault and

audits, along with other teller duties. Additional Duties include Customer

Service; Assist with deposits, cashing checks, bank cards, savings bonds

and safe deposit boxes.

September 1996 - July 2004

New South Federal Saving Bank - Loan Processor

Responsible for Ordering Credit Reports, appraisals for prospective

property, request wood inspection reports, and ordering flood certificates.

Provide extensive customer service for applicants by counseling them on

credit history. Human Resource Specialist duties; verifying employment and

entering applicant information into computer based loan application

systems. Administer accounting techniques for financial records for loan

approval. Complete the loan process by coordinating the closing packages.

Assist in management of the office.

EDUCATION:

Present Penn Foster Career School Medical Coding & Billing

May1972 Jefferson Davis High School Advanced High School Diploma

COMPUTER SKILLS:

Internet Explorer, Microsoft Word, Empower, Quicken, Excel, Outlook

References: Available Upon Request



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