Customer Service Manager

Pam Nguyen

**** * ****** **.

West Jordan, UT *4084

C: 801-***-**** E: **********@*****.***

Skills

• Fast learner

• Friendly

• Dependable

• Responsible

• Excellent customer service

• Creative

• Motivated

• Leadership

• Honest

Experience

Discover Card 800-***-****: 2500 Lake Park Boulevard. West Valley, UT 84120

Student Loans Account Manager

August 2009- current

• Answering incoming calls

• Take applications

• Enter in sensitive documents

• Check emails and faxes

• Help customers problems

• Give customers knowledge about loans

The Buckle 801-***-****: 10450 state street #1228. Sandy, UT 84070

Part-time sales

November 2008-August 2009

• Customer service

• Learn every day about new products

• Work as a team to reach a goal

• Cashier

• Help teammates learn about product

• Know the customer’s needs

American Eagle 801-***-****: 10450 state street #1238. Sandy, UT 84070

Part-time sales

August 2008-October 2008

• Cashier

• Show customers product

• Clean the store/ check fitting rooms

1800contacts 801-***-****: 13751 Wadsworth Park Dr. Draper, UT 84020

Customer Service Representative

May 2008-August2008

• Take inbound calls

• Take care of customers orders

Dollar Cuts 801-***-****: 6960 S Redwood Rd. West Jordan, UT 84088

Receptionist/ Relief Manager

December 2005-May 2008

• Close the registers/ go to the bank

• Answer phone calls

• Take appointments

• Clean and sanitize store

Education

August 2009-current University of Utah, 1 year

Urban Planning Major

July 2007-May 2009 Salt Lake Community College, 2 Years

Associates Degree in general studies

August 2004-June 2007 West Jordan High School, 3 years

High School diploma

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