James R. Beach
***** ****** ******, *** **** Austin, TX 78759
Mobile: (512) 696 - 7649 (Email: abj1k2@r.postjobfree.com
PROFESSIONAL EXPERIENCE
The Regus Group September 2009 -
Present
Sr. Client Service Representative
. Serve as a point of contact for all clients, guest and prospects ensuring
that their needs are identified and handled timely and professionally.
. Troubleshoot basic technical issues, including software and T1 lines.
. Program phones, explain telephone features and voice mail programming to
clients as necessary.
. Ensure conference rooms and common office areas are continually kept neat
and orderly.
. Assist with office set-up and furniture moves.
. Schedule conference rooms, catering and equipment rentals.
. Market/perform revenue-generating services such as word processing,
spreadsheets and other projects for clients.
. Conduct new client orientations while relationship building as an effort
to build the awareness and usage of administrative services.
Kaplan University, Fort Lauderdale, FL June
2007 - Feb 2009
HRIS Analyst
. Supported Manager Self Service module of PeopleSoft. Assisted with
questions regarding usage of the system for a company of over 13,000
employees. Created self help documentation.
. Made corrections/conducted audits of the HRIS system as necessary,
following internal and SOX guidelines.
. Partnered with IT to automate processes and with payroll to ensure
accurate processing of employee pay.
. Processed regularly scheduled and ad-hoc report requests.
. Participated in special projects as needed. Worked closely with vendors,
as it pertained to HR data needs.
. Researched and secured new vendor for background check services.
Citrix Systems, Inc., Fort Lauderdale, FL
July 2006 - May 2007
HRIS Analyst
. Responsible for data entry of all employee transactions within US, Canada
and Latin America (totaling approximately 1800 employees) into HRIS
system.
. Documented HRIS processes due to SOX compliance requirements.
. Processed regularly scheduled and ad-hoc report requests.
. Resolved production related issues. Performed audits on the system to
maintain data integrity.
. Participated in testing of system enhancements.
. Partnered closely with payroll to ensure accurate processing and resolved
configuration issues.
. Managed file clerk and file room process.
Seminole Tribe of Florida, Hollywood, FL August 2005 - June 2006
HRIS Analyst I
. Responsible for entering employee data and maintaining data integrity in
Lawson for over 1700 employees located across 5 reservations within
Florida.
. Educated field managers on how to properly enter personnel actions into
the Lawson MSS system. Audited data and made appropriate corrections.
. Partnered with budget and recruiting departments, as well as department
managers, during new fiscal year budgeting process. Entered new positions
into the system and adjusted FTEs as necessary.
. Produced ad-hoc reports as requested.
. Performed weekly PA100 update to payroll department.
McKinsey & Company, Stamford, CT Aug 2004 - July 2005
Human Resources Administrator
. Responsible for entering employee information and maintaining data
integrity in PeopleNet, the company's proprietary Human Resources
Information System.
. Prepared ad-hoc reports through PeopleNet, Access and COGNOS database
software; scrutinized bi-monthly payroll.
. Managed year-end productivity pay for US, Canada and Asia locations;
created complex spreadsheets.
. Monitored Visa status (J-1, H1-B) for foreign nationals employed by the
company.
. Responsible for entering benefits information into Lawson. Interfaced
directly with insurance carriers.
Universal Music Group, New York, NY Dec 2001 - April 2004
Human Resources Coordinator
. Point person for general HR related questions: acted as liaison between
employees and HR specialists, assisted HR Generalist with employee
relations issues.
. Managed and delivered weekly new hire orientation program; processed new
hire paperwork; processed personnel requisition forms (hires,
terminations, new contracts, promotions, etc.); tracked vacation/personal
days for exempt staff; processed unemployment claims; and maintained
personnel files.
. Managed temporary employees within the firm: processed temporary
requests, interfaced with agencies, and processed invoices. Assisted
recruiter with internship program: ascertained needs from various
divisions, interviewed and placed interns, processed their paperwork, and
distributed transit checks on a monthly basis.
. Coordinated special activities/projects.
StratfordGroup, a division of Spherion Corporation, New York, NY
Apr 2000 - Nov 2001
Executive Search Coordinator
. Acted as Office Manager: monitored the P&L of New York office; ordered
office supplies; and mentored, coached and oriented new hires.
. Drafted and edited candidate profiles for presentation to clients;
generated progress reports to update clients on search status; and
coordinated scheduling of interviews and meetings among shortlist
candidates with senior management of client firm.
. Posted job descriptions on the Internet; invoiced clients; and prepared
candidate reimbursements.
A.T. Kearney Executive Search, New York, NY Mar 1998 - Mar
2000
Administrative Assistant
. Assisted several Vice Presidents with various tasks: researched search
engagements; created candidate background summaries to be presented to the
client; verified candidate education and employment history; conducted
reference checks; and scheduled interviews and meetings.
EDUCATION/CREDENTIALS
Baruch College, CUNY
New York, NY
. B.B.A., Human Resource Management, Magna Cum Laude, June 2001
Cumulative GPA: 3.633
. Current AED/CPR Healthcare Provider Certification through American Red
Cross
. Attended courses at Fitness Institute International in Boca Raton, FL in
preparation for Personal Trainer Certification (pending).
SKILLS
. Typing 70 WPM.
. Proficient software knowledge: Word; Excel; PowerPoint; Outlook;
PeopleSoft; SAP; Internet Explorer; Lotus Notes; Lawson. Intermediate
knowledge of Access, Sharepoint and QuickBooks.