Project Manager Management

SUMMARY

Versatile Information Technology Professional experienced in Project

Management, Release Management, Testing, Training, Electronic Data

Interchange (EDI), Siebel CRM (Customer Relations Management), Mercury

Quality Center (Test Director), Applications Development, Installations,

Upgrades, and Working with users, customers, vendors and teams. Utilized

several different software languages and packages on various hardware and

platforms.

TECHNICAL SKILLS

Siebel UNIX UNISYS 1100/94

Mercury TestDirectory MAPPER 1170 Series Sperry

GENTRAN:Server 5.3 DATABUS Datapoint 1550

Informix 4GL SAS Data General

AViiON

COBOL CICS

PROFESSIONAL EXPERINECE

CenturyLink (formerly Embarq), Overland Park, KS

2009 - 2010

Project/Portfolio Manager

. Documented Portfolio Management process for newly formed team and trained

the 6 team members.

. Managed front door and initiation phases for multiple projects.

. Managed intranet project, combining CenturyTel and Embarq intranets

resulting in a single company intranet entry point.

Embarq Logistics (formerly Sprint North Supply), New Century, KS

1993-2009

Project Manager (2006 - 2009)

. Used Mercury Test Directory (Quality Center) to write and execute tests

and test sets.

. Assisted programmers with test data and testing.

. Provided scheduling, facilitating, documentation, testing and training.

. Created and executed several process improvements resulting in documented

streamlined and efficient standard processes.

. Assigned to the Align Project to facilitate and lead resulting in

employee increased knowledge about the company's direction.

. Team Lead for Embarq Logistics' Account Management, Release Management,

Project Governance Board and Application Team.

. Managed several projects to re-brand from Sprint to Embarq.

. Managed yearly projects to archive and purge several systems of data,

including Purchase Orders, General Ledger, Accounts Payable, Accounts

Receivable and Invoices.

. Managed project to upgrade EDI Gentran software in support of

decommissioning hardware.

Software Engineer (1993 - 2006)

. Worked with users, customers, vendors and teams.

. Used Mercury Test Director (Quality Center) and Control-M software

package to write and execute tests and test sets.

. Provided initial installation, upgrades, enhancements, maintenance,

design, creation, coding, testing, implementing and training for in-house

and purchased software.

. Implemented, upgraded, enhanced and supported Siebel CRM (Customer

Relations Management) and EDI (Electronic Data Interchange) systems.

. Maintained and managed Siebel test cases and test sets for use in new and

regression testing.

. Supported a call center.

. Designed, coded, tested and implemented automation of Air Freight billing

and Vendor Purchase Order Faxing.

. Created and executed various monthly reports used to create process

improvements and increase efficiency.

. Created and executed ad hoc reports for Marketing Campaigns.

Central Missouri State University, Warrensburg, MO

1988 - 1990

Programmer

. Wrote, enhanced, tested, documented, implemented and maintained computer

systems.

. Designed reports and screens; reformatted files.

. Converted old programs to current programming technology.

. Provided system support.

EDUCATION

Bachelor of Science

Central Missouri State University, Warrensburg, MO

Major: Computer Science and Mathematics Functional

CERTIFICATIONS

Certified Associate in Project Management (CAPM), 2010

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