Customer Service Sales Representative

*** ******** ***, ******** **

62298618-***-****(***********@*******.***

Austin Guetterman

Objective

To become a successful employee, and learn new and valuable skills

while doing so

Experience

5/2010 to 9/2010 Convergys Arnold, MO

Use multi line phone system to direct customers to correct departments

Assist customers with their AT&T Wireless warranty swaps

Troubleshoot device issues using several different computer programs

10/2008 to 1/2009 Kelly Temporary Staffing Services Fenton, MO

Customer Service Agent

Answer phones

Assist customers with redeeming credit card reward points

Use multiple computer programs efficiently while assisting customers

12/2007 to 8/2008 Bening Communications Waterloo, IL

Sales Representative

Correspond with customers in person and on phone

Process upgrades and feature changes for customers using computers

Record full store inventory weekly

04/2004 to Hoya Optical Labs Columbia, IL

12/2007

Office Assistant

Organize and file invoices daily

Package and ship outgoing products

Remove all invoices and put in storage on a monthly basis

Education

08/2003 to 5/2007 Waterloo High School Waterloo, IL

High School Diploma

Honor Roll Student

References

References are available on request.

Contact this candidate