Customer Service Medical
Resume:
Emanuela Soper
Tampa, FL 33611
abj1h9@r.postjobfree.com
Objective:
I am a highly motivated, team-oriented professional seeking to obtain a position within an
organization where I can utilize my excellent communication skills, dedication to performance,
and attention to work details, my compassion for work extends to Patient Care
Qualifications:
Patient Care & Verbal Communication Anatomy & Physiology
Radiation Safety & Protection Vital Signs, EKG’s
Equipment Operation & Maintenance First Aid, HIV, CPR Certified
Positioning & Procedures Charting & Scheduling
Medical Terminology Customer Service
Phlebotomy, Venipuncture Computer Skills (Microsoft Office 2007/10,
Rapid, AlloFactor)
Education:
9/08 - 5/09 Ultimate Medical Academy Tampa, FL
Basic X-Ray Technician / Diploma
Medical Clinical Lab Assistant Certificate
9/07 - 06/08 Learey Technical Center Tampa, FL
Administrative Assistant Level A-B / Certificate
1992 Commercial Institute De Sanctis Naples, Italy
High School Diploma / Accountant Degree
Experience:
04/10 – 08/10 Trillion Medical Center Pinellas Park, FL
Family Practice/Pharmacy
Medical Assistant/Administration
Calling health insurance providers.
Checking patients in/out, verifying insurance.
In coming/outgoing calls.
Filing, faxing, coping, medical records, computer data base.
Marketing for the pharmacy and medical facility.
Prepare and clean up examination rooms.
Taking vital and history of patients.
Internet search for credentialing enrollment of health insurance,
pharmaceutical company, potential patients.
Emanuela Soper Page 2
4/09 - 5/09 Physician’s Group LLC
Chiropractic Clearwater, FL
Externship 180 hours
Entering charges, answering phones,
scheduling, checking in/out patients, day sheet checking and medical records, data entry.
Purging old/settled files and preparing
for warehouse.
Recording vital signs and history of
patients.
Preparing and cleaning patient’s room
before and after visits.
Clean and stock therapy stations.
Place patients on Therapy.
Positioning, exposure, developing and
filing X-Rays.
6/02 - 11/02 AAFES MCSS Tampa, FL
Sr. Store Associate
Supervised cash register operators.
Supervised customer service desk.
Decision maker with returns and customers satisfaction.
Assisted cashiers with closing daily sales and balancing sheets.
5/01 - 5/02 AAFES SOCOM Miami, FL
Shift Supervisor
Directly assisted customers and managers on a daily basis.
Supervised cash register operators.
Secured the financial transactions nightly.
Counted, logged and deposit daily profit.
Assisted manager in completing monthly sales reports.
Kept accurate record of inventory, storage and managed all paperwork.
Opened and closed location alone.
01/93 - 7/00 EDIL. FER.MEC. Naples, Italy
Accountant
Responsible for all basic accounting functions, coordinated invoices,
financial and classified transactions, reconciled credit and debit internal ledger for customers.
Maintained account payable/receivable records.
Assisted in preparation of tax and financial statements.
Answered, made phone calls, customer database, filing, coping, and faxing.
Assisted customers and supervisor on a daily basis.
Kept record of all inventory, ordered office supply.
References:
Available upon request
Contact this candidate