Customer Service Medical Assistant

Myra N. Adame

**** ***** ** **** **. 915-***-****

El Paso, Tx 79928 abj1fv@r.postjobfree.com

Professional Summary

Looking to find an opportunity as a medical assistant, where I can utilize the skills and knowledge gained to

gain stepping stone onto a brighter career.

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Education

Southwest Career College Medical Assistant 09/09-06/10

El Paso Community College Minor in Biology 08/04-04/08

Americas High School H.S. Diploma 07/00-05/04

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Skills

Injections Vital Signs Phlebotomy

Hematology EKG Orthopedic Casting

Urinalysis Pediatric Examination Audiograms

Microbiology Minor Office Surgery Customer Service

Patient Care Blood Chemistry Microsoft Word/Excel

PowerPoint

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Certificates

CPR Microsoft Word 2000

Clinical Skills Certificate Microsoft Excel 2002

Blood borne Pathogens Completion Certificate Laboratory Procedures Certificate

Venipuncture and Blood Withdrawal Instruction

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Professional Background

Talacris Donor Processor 08/10-Present

Screen the donors prior to donation. It includes vital signs, running donors blood to check protein, iron, and

ask the procedural questions to be able to donate plasma.

Wells Fargo Bank Teller 10/08-07/10

Customer Service, Cash checks, Personal and Business bank withdrawals, Deposits, assist with inquires

regarding account transactions, balance cash drawer, sales, payments, and opening and closing bank

procedures.

ACS Technical Support/CSR 11/07-08/08

Answered incoming calls for Sprint technical support: assisted with PDA’s and Laptop support. When help

was needed as basic customer service, billing, sales, upgrades, and account usage I would switch ques.

West Telemarketing CSR 08/05-10/07

Customer Service incoming call representative. Advised customers on sales, technical support, upgrades,

billing and payments.

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References Available Upon Request

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