Customer Service Technician

Amy Killian

*** ***** *****

Fernley, NV *****

775-***-****

**********@*****.***

Education

* ***** ** ***-********** studies at TMCC in Reno, Nevada.

I have AA in business from Western International University online

program.

Interning to become a certified dog trainer.

Job Experience

Veterinary Technician/Receptionist

2010-present Northwest Vet Hospital Reno

. Exam room technician/reception

. Surgical check in/out

. Patient care

. Anesthesia monitoring

Veterinary Technician/Receptionist

2008-2010 Neighborhood Pet Clinic Vancouver

. Exam room technician/reception

. Surgery patients check in and out

. Animal husbandry

. X-ray, blood draws, lab work, restraint

Dog Bather

2006-2009 Franko's Dog Grooming Vancouver

. Dog bathing and brushing

. Internal/external anal gland expressing

. Ear cleaning, nail trims, and feet trimming

Veterinary Technician

2006-2007 E. Mill Plain Animal Hospital Vancouver

. Customer service/Appointment setting

. Cleaning/Sterilizing and animal husbandry

. Assisting doctors and technicians during appointments and

treatments

. X-ray, blood draws, catheters, lab work

. Assistant scheduling and direction

. Exam room technician

. Exotics

Veterinary Technician/Receptionist

2004-2006 Riverview Animal Hospital Vancouver

. Assist with surgeries and appointments

. Anesthesia monitoring

. Customer service/Appointment setting

. X-ray, lab work, dentistries

. Cleaning duties/sterilizing

. Food ordering

Kennel Manager

2002-2004 Fantasia Pet Hotel Reno

. Live on site manager of 6-8 employees

. Reception duties

. Payroll/Supply ordering

. Kennel duties

. Landscaping/Gardening duties

Interests

Developed over 15 all natural, healthy dog treat recipes. Doing

anything, anywhere with my gorgeous golden retriever Madelynn

References Available Upon Request

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