Management Manager

MELODY THELWELL

**** ****** ****** • Bronx, NY **469 • abj19r@r.postjobfree.com • 954-***-**** • 954-***-****

Dear Recruiter:

It is with great interest that I submit my resume. My focused career in contract management/procurement has

prepared me to successfully meet the challenges and objectives of such a role.

My current position has allowed me to hone my contract management and compliance skills so to ensure that stated

outcomes can be met and/or exceeded. Gaining a full understanding of state and/or federal regulations and sharing

such information with colleagues and internal staff has been critical to ensuring compliance. Also, my continued

development of vendor/supplier management has been crucial to the organization’s continued growth.

My leadership experiences and talents are demonstrated by the following:

• Repeatedly meet challenges with effective solutions to transform from non-compliant operations to strict

compliance.

• Analytical individual, well versed in conducting statistical studies to evaluate program effectiveness and

implement corrective plans to build on existing strengths and facilitate change as needed.

• Confident in delivering presentations to senior leadership, the Board of Directors and the general public to

communicate vital information, justify expenditures and budgets, inform of trends and recommendations, and

provide program updates.

• Base recommendations and new initiatives on factual findings to ensure sound decision making.

I am the confident of the value I have to offer your organization and do hope an interview is forthcoming to move this

process forward. Thank you in advance for your consideration.

Sincerely,

Melody Thelwell

Melody Thelwell

Enclosure

MELODY THELWELL

8783 Cleary Blvd. • Plantation, FL 33324 • abj19r@r.postjobfree.com • 954-***-**** • 954-***-****

C ONTRACT M ANAGEMENT /P ROCUREMENT D IRECTOR

Seasoned professional with over 13 years of expertise in contract management / procurement & compliance and

known for sound decision making, quick mastery of regulations, and the ability to devise win-win solutions. Keen

ability to dramatically increase compliance by aligning initiatives, policies, and procedures with guidelines. Highly

developed project-management capabilities to meet deadlines, as well as mastery in the development of performance

indicators. Articulate in presenting key data and findings to senior executives, Board members, and government

officials. Work effectively with legal counsel, finance and quality assurance. Excellent relationship building and

management skills.

Core competencies include:

• •

Contract Management & Issue Management & Resolution

•

Compliance Staff Leadership & Training

• •

Policy Formulation & Process & Policy Enhancement

Interpretation • Project Planning & Management utilizing Scorecards/Performance

• Contract Assessment & Management

Modifications

• Report Creation & Executive

Presentation

P ROFE SSIONAL E XPERI ENCE

Early Learning Coalition of Miami-Dade/Monroe, Coral Gables, FL

DIRECTOR OF CONTRACTS & PROCUREMENT (08/2007 – present)

Develop and publish all procurements, program services and non-services, for the Coalition; Draft, review, approve

and issue all Request for Proposals and other procurements; Work collaboratively with the Coalition’s Legal Counsel

for the development of new “boiler-plate” contracts and Request for Proposals; Streamline all contractual policies and

procedures so to ensure compliance with the federal and state guidelines, OMB Circular A-133, Chapter 287, 411,

Florida Statutes, and Sarbanes Oxley Regulations; Manage a contracts budget of over $170 million dollars; Perform

cost/price analysis on all procurements; Certify new and existing vendors while completing market research; Apply

knowledge of regulatory requirements from FAR and CAS, as well as existing company policies and procedures in

the analysis of contractual documents; Make procurement recommendations to the Finance and Executive Board

Committee meetings; Develop supplier relationships with current contracted providers and community partners;

Identify and qualify potential small business minority vendors for MRO services; Possess extensive knowledge of

government contract management and grant requirements; Possess extensive knowledge of the State of Florida’s

Agency for Workforce Innovation’s procurement policies and procedures; Provide daily supervision to the Contracts

Management staff; Identify and document contractual compliance issues to the Executive Leadership Team and the

Board of Directors; Develop tracking tools & utilize performance dashboard to monitor contractual performance;

Present monthly contractual performance/utilization reports to the Coalition’s senior management team; Work

collaboratively with the Programs Department so to identify new program initiatives which are in-line with the

Coalition’s Plan; Assist in the development, review and implementation of the five (5) year plan; Review and respond

to the numerous internal audit reports so to ensure that the Coalition’s internal controls are in place.

Selected accomplishments:

• Release of ten (10) RFPs, with total amounts over $10m where the State of Florida, AWI/Office of Early

Learning will utilize the RFP templates as a state-wide model

• Successfully negotiate and draft two (2) contracts with Miami Dade County for FY 2009-2010, totaling over

$150 million

• Develop Strategic sourcing processes across the agency so to leverage purchasing power

• Manage high-level customer and supplier relationships

• Utilize performance based dashboard to track top level performance indicators and facilitate monthly

business reviews with Senior Management, as well as the Board of Directors

• Provided key leadership during the past three (3) internal audits with Morrison, Brown & Argiz, whereby

the audit results in no findings and/or a management letter

PB Americas, Inc., New York, NY 2006 – 2007

SUPERVISORY CONTRACTS ADMINISTRATOR/COST PROPOSAL MANAGER (10/2006-08/2007)

Review and make recommendations for approval of cost proposal/budgets. Conduct research and review on existing

RFP, RLI, and RFQ projects for various public/governmental and private clients. Review existing contracts, contract

amendments, sub-contract and joint venture agreements to support the critique of cost proposals. Apply knowledge of

regulatory requirements from FAR, DFARS, and CAS, as well as existing company policies and procedures in the

analysis of contractual documents and cost proposals. Possess extensive knowledge of various state DOT contractual

policies and procedures. Possess knowledge of Sarbanes-Oxley Regulations. Make recommendations for approval of

RFP and/or contract amendment, cost proposals, and future financials. Assist internal clients with the formulation of

cost proposals/budgets for various governmental and private clients. Develop and implement usage of a cost proposal

summary guide. Complete monthly summary report and track trends of internal clients. Identity & document risk

patterns.

COLUMBIA UNIVERSITY, New York, NY

SENIOR CONTRACTS OFFICER (1/2006 – 10/2006)

Point person for all consultant contracts negotiated and approved by the University. Distribute monthly contract

reports to department heads and executive team. Facilitate group trainings on University consultant policies and

procedures. Ensure each contract’s budget is justified and in compliance with IRS regulations. Work closely with

University General Counsel’s Office to review contractual issues and draft new contract types. Review and draft all

consultant contracts. Negotiate contract terms with potential vendors.

Selected accomplishments:

• Pivotal in the development of consulting training presentation

• Greatly enhanced Purchasing Department’s website, specifically the consultant contract information

• Streamline new insurance requirements for consultant contracts with Director of Risk

Management/Office of Controller & Treasurer

• Substantially decreased contract compliance timeframe from 60-90 days to 15 days.

• Ensure external & internal vendors had access to online documentations for consultant

contracts/issues.

CHILDNET, INC., Ft. Lauderdale, FL, 2003 – 11/2005

COMPLIANCE / LICENSING SUPERVISOR (4/2004 – 11/2005)

Provided decisive leadership to ensure proper licensing of 432 program facilities across the county; included review

of administrative capacity, fiscal/financial management, staff qualifications, and review of program requirements.

Directed seven-person team and trained on regulations and administrative codes for licensure and program

compliance. Distributed monthly compliance reports to department heads and executive team. Addressed licensure

issues in monthly meetings. Informed essential parties on modification of regulations. Attended court hearings with

counsel to offer status updates to court on compliance issues. Facilitated and developed training, generated

incremental reports, and provided technical assistance for local service providers.

Selected accomplishments:

• Pivotal in the development of alternative payment methods for subcontracted providers.

• Reviewed and recommended alternative financial reporting methods.

• Streamlined new licensure policy and procedures based on new codes, tracked monthly data,

generated reports to ensure accuracy, and implemented corrective action plans to overcome consistent non-

compliance issues related to outcome measures and program goals.

• Substantially decreased compliance timeframe from 60-90 days to 15 days.

• Ensured service providers had access to online documentations for licensing / compliance process.

SENIOR CONTRACTS SPECIALIST (2/2003 – 4/2004)

Point person for contract management and subcontracted residential providers to respond to issues and inquiries in

expedient manner. Ensured contract and budget compliance. Offered technical assistance to providers. Supported

director in mentoring and leading contract specialists. Tracked expenditures and $22M budget. Negotiated contract /

performance goals and contract-dollar amounts. Presented and justified monthly expenditures to senior leadership as

well as communicated non-compliance issues and proposed improvement plans. Attended monthly / quarterly

meetings with local / state funding sources. Drafted contracts for 32 providers.

Selected accomplishments:

• Instituted new processes for overall program design based on findings from survey to service

providers designed to solicit valuable feedback on their relationships and services with the State the prior

contract manager.

• Formulated baseline for performance outcome measures for all residential child-welfare providers.

• Implemented corrective-action plans for delinquent providers as warranted based on contract audits.

• Authorized, reviewed, and approved monthly invoices / cost-reimbursement for providers and served

as liaison to company’s placement staff and providers.

VARIOUS CLIENTS, Ft. Lauderdale, FL

CONSULTANT, 1999 – 2002

Contracted to provide expertise and consultative services to clients, including Genex Services, Florida Atlantic

University, and Family Central. Collaborated with clients to determine needs and expectations. Developed project

plans and devised solutions aligned with objectives, deadlines, and budget parameters. Performed a range of services,

including program evaluation and design. Presented findings and updates to senior management and Board regarding

program effectiveness. Teamed with contract management staff to ensure strict compliance on federal / state

requirements. Contributed to staff management of twenty employees.

Selected accomplishments:

• Presented program evaluations and two-year and five-year plans for continuous-quality improvement

to senior leadership and facilitated local monthly meetings with state official regarding proposed budgetary

cuts to $70M program budget. –Family Central.

• Designed tracking tools for department staff and accessed database to generate key incremental

reports to monitor essential program information.

• Provided objective perspective on program strengths and improvement needs and contributed to the

development of new program policies / procedures for job placement of participants. – Genex Services

• Partnered with top ranking state officials to review statewide vs. local welfare-to-work program for

three counties in state and presented statistical findings to Board comprised of Governor appointees, CEOs of

local and national agencies. – Florida Atlantic University

WORKFORCE ONE, Lauderhill, FL

ASSISTANT DIRECTOR OF OPERATIONS, 1997 – 1999

Monitored 40 contracts totaling $15M and cultivated subcontracted provider relations. Reviewed and interpreted

regulatory guidelines with essential parties and trained five-person staff on related information and impact on service

providers. Conferred with legal counsel on contract terms. Supported efforts to develop local case-management-

software system. Compiled critical monthly data and tracked provider performance and compliance of contractual

guidelines.

Selected accomplishments:

• Released several RFP’s, policies and procedures and managed new Broward County, FL welfare-to

work program.

• Proposed recommendations to provider for continuous-quality improvement.

E D U C AT I O N & C R E D E N T I A L S

Applying for Certified Professional Contract Manager (CPCM designation)

Masters of Business, specializing in Public Administration – Nova Southeastern University,

Ft. Lauderdale, FL (June 1999)

Bachelor of Arts in Political Science and Anthropology Fordham University, Bronx, NY (May 1993)

Computer Skills: Word, Excel, PowerPoint, PeopleSoft, Access, Outlook, Project, ERP and Oracle

Association: National Notary Association, Certified Signing Agent, and National Contract Management Association

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