Customer Service Manager
Resume:
Elizabeth Christine Hawk
abj191@r.postjobfree.com
Organized, efficient and reliable young professional seeking a challenging
position with the state of Alabama. Seeking to further continue developing
professional expertise in customer service and managing procedures in a
complex business.
Education
Auburn University Major: Criminology
Bachelor of Arts, December 2008
Experience
Parnell and Crum: Attorneys at Law Montgomery, AL
Accounting Clerk Jun 2009 - Present
? Managing, operating, and depositing $700,000 monthly average,
including credit cards, personal checks, certified funds, and cash into
various financial accounts
? Billing clients for services rendered such as attorney's fees,
eviction l letters, bankruptcy claims, and default on loans
? Assisting clients and debtors with any accounting inquiries
? Training employees to bill, handle, and record payments
? Help perform monthly remits of funds back to clients
? One of three employees responsible daily opening of safe which
holds firm's cash drawer and back account information
? Balancing personal cash drawer used for collection of debtor
payments
Alley Bar, LLC Montgomery, AL
Server Jun 2009 - May 2010
? Served provisions and prepared beverages for clients
? Interacted with customers to help improve the experience of
establishment
? Assisted in organization, preparation, and operation of private
events
? Sold average of $600 per shift in forms of cash and credit cards
Behind the Glass Auburn, AL
Manager Jul 2006 - Jun 2008
? Managed and delegated tasks between five staff members
? Responsible for opening and closing the store
? Assisted clients, conducted sales, and operated of cash register
? Aided in campus marketing and staging of merchandise
YMCA Goodtimes Center Montgomery, AL
Counselor Sep 2004 - May 2005
? Organized daily activities for children (ages range 5-12)
? Assisted children with after school responsibilities
? Gathered information on weekly status reports for parents
References and employee contact information available upon request
Contact this candidate