Customer Service Sales
Resume:
Elmer S. Garcia
Tempe, AZ 85281
abj18w@r.postjobfree.com
Objective
Pursuing a challenging opportunity with a service oriented establishment
where I can capitalize on my experience in customer service, communication,
critical thinking, and leadership skills to consistently exceed sales goals
and customer service expectations.
Summary of Qualifications
Over twelve years of experience in challenging services including medical,
military, and retail leadership positions with an aptitude for critical
thinking, problem solving, time management, production results, verbal and
written communication, and excellence in customer service. Language:
fluency in English and Spanish, both verbal and written. Proficiency in
word processing, excel/spreadsheets, and online product ordering,
inventory, and account management.
Employment History and Skills
01 Apr. 2007 - Present
Car Sales Representative
Self Employed (Family Business)
El Paso, TX
-Provided direct customer support in order to accomplish sales
-Performed manual labor on vehicles to bring them to standards for sales
-Served to translate transactions for English-only speaking customers
28 Sep. 2009 - July 2010
Microbiology Laboratory Assistant
El Paso Community College Rio Grande Campus
-Provided technical support and coordination of sterilization services
-Assisted in all aspects of laboratory support, including materials
management, glass wash, autoclave, sterilization, reagent prep, and waste
management
-In charge of Medical/Laboratory supply ordering and inventory
01 June 2009 - July 2010
Food Service
The Garden-Fine Dining; Applebee's-Casual Dining
El Paso, TX
-Provided customer service through food handling
-Trainer/shift leader
09 May 2003 - 16 Feb. 2007
Combat Healthcare Specialist
U.S. ARMY
Georgia, Texas, New York, Kuwait, Iraq
-Performed emergency medical treatment for American and Iraqi soldiers and
Iraqi civilians
-Managed healthcare and preventative medicine for an infantry company of
120 soldiers
-In charge of medical education and standards for soldiers as well as Iraqi
military and civilians
-Manager of platoon medics and professional development evaluations
1997 - 09 May 2003
Customer Service
Best Buy, Johnny Rocket's Restaurant, United Artists Theaters, Pottery
Barn, GAP
Miami, FL
-Provided customer service through food handling, clothing and electronics
sales, and merchandising
-Handled $25,000 or more in cash as a box-office worker for a movie theater
nightly
-Trained and efficient in stocking merchandise and receiving/preparing
shipments
Education
El Paso Community College Northwest Campus
6701 South Desert Road
El Paso, TX 79932
2007 - 2010
Associate of Science-Kinesiology
United States Army
2003-2007
Fort Drum, NY
Fort Benning, GA
Fort Sam Houston, TX
EMT Basic Training, Certification, and Licensure
Combat Life Saver Instructor/Curriculum Development
Direct Manager of Platoon Medics
Miami Southridge Senior High School
19355 S.W. 114th Avenue
Miami, FL 33157
August 1994 - June 1998
Graduated with honors, diploma in general studies
Awards
Combat Medical Badge
Awarded for performing life-saving medical services to both American
soldiers and Iraqi military and police while under enemy fire in Baghdad,
Iraq.
ARMY Commendation Medal
For service to the United States of America during a 1 year tour to Kuwait
and Iraq for Operation Iraqi Freedom.
ARMY Achievement Medal (2)
For performing life-saving assessment and treatment to a civilian involved
in a motor vehicle roll-over accident. The second for outstanding medical
care and training of my soldiers during a rotation at NTC at Ft. Irwin, CA.
Other Certifications/Licenses
Nationally Registered EMT-B
Licensed emergency medical technician
Nov. 2003 - Mar. 2008
American Heart Association Healthcare Provider
CPR and AED certified
Sep. 2007 - Present
Distinctions
Oral and written fluency in both English and Spanish
References
Available upon request
Contact this candidate