Jared Thivener
Whitehall, OH 43213
*****@*****.***
Objective:
Seeking an entry level position in the Information Technology field in
which my technical knowledge and thrive to learn can be accomplished.
Education:
Eastland Career Center (ECC) Whitehall Yearling High School
Commercial Art Program 675 South Yearling road
4465 South Hamilton Road Whitehall, OH 43213
Groveport, OH 43125-9560 614-***-****
614-***-**** Graduated June 2008
Career and Technical Highlights:
Computer training on Macintosh and IBM compatible personal computers
applying Adobe Photoshop, Microsoft Office 2004
(Word/PowerPoint/Publisher), computer graphics, image manipulation
software, and Web Design (HTML).
Technical Computer Knowledge on Macintosh OS (Tiger, Leopard, and Snowy
leopard) Windows OS (Windows XP, Vista, and Windows 7). Also have knowledge
of computer hardware and software. (Hard drives, Motherboards, CPU's,
GPU's, etc.). Broad band home routers, switches, AP's. Basic knowledge and
understanding of servers including Windows Server 2008 R2, SQL, Exchange
and Web. I also know how to troubleshoot and Diagnose PC and software
issues.
Job History:
Teleperformace
4335 Equity Drive
Columbus, OH 43228
Tel: 614-***-****
Dept: Verizon FIOS/Technical support representative (September 2008/March
2010)
Duties: Trouble shoot issues concerning TV, phone, and internet. Problems
such as no dial tone, static on the line. Internet issues such as, can't
connect, assisting customers set up a wireless connection, virus
protection, and email. Television troubles including, no picture, setting
up new hardware (TV and Set top Box), and also pixilation issues.
References:
Mr. Brian Whitney, Commercial Art instructor, Eastland Career Center, 4465
South Hamilton, Road, Groveport, OH 43125-9560. Phone: 614-***-****
Ms. Gina DiGiandomenico, Employability Instructor, Eastland Career Center,
4465 South Hamilton, Road, Groveport, OH 43125-9560. Phone: 614-***-****
Mr. Matthew Whited, 344 Oxford Oak Drive Blacklick, OH 43004, Mobile
Number: 614-***-****, Other: 614-***-****