Manager Account
Resume:
Matt McCoy
Tulsa OK *****
***********@*****.***
Objectives
I am looking for a position in a company that allows me the
opportunity to use my past experiences and build upon them to better
my future career and advancement at that company.
Education
Tarrant County College 08-98 to 05-99
Undergraduate Studies
Coffeyville Community College 08-99 to 05-01
Communications - Broadcasting/Telecommunications
Experience
Express Employment Professionals 02-07 to 04-10
Senior Staffing Coordinator
Duties were recruiting and staffing for industrial and clerical
fields. I was also responsible for contacting new and potential
clients, as well as payroll and time management.
TPI Billing Solutions 01-05 to 02-07
Account Manager
Duties were assisting customers with their AT&T billing questions and
activation. I was also responsible for contacting customers about
their delinquent accounts and collecting payments.
Works & Lentz Attorneys Office 08-04 to 12-04
Account Manager
Contacted clients to discuss their account and legal actions.
Assisted them in the payment process to clear their delinquent
status with our client to avoid legal actions.
Decision One/Sprint 07-03 to 08-04
Technical Support Rep
Assisted customers with their cellular devices. Troubleshooted the
problems and
walked the customer through how to manually fix the problem.
Answered their
billing questions and processed payments over the phone.
NCO Financial 08-02 to 07-03
Collections Agent
Contacted customers about their delinquent account and collected
payment. Negotiated settlements and set up payment plans. Skiptraced
accounts to contact and locate customers.
Citifinancial 05-01 to 06-02
Auto Collections Agent
Recieved inbound and outbound calls regarding customers auto account.
Processed payments over the phone and updated account status and
contact info.
Contact this candidate