Customer Service Sales
Resume:
Jacob L. Burns
Roland, OK *****
Phone 479-***-****
E-mail ********@***.***
Objective Employment in a company with opportunities for
advancement and an appreciation for hard work. A
company that will offer new challenges and that
will allow my abilities to be seen and recognized.
Summary of Most recent accomplishment is helping build battery
Qualifications sales and providing friendly, professional service
for the last three years. By nature, I believe
myself to be a self-motivated, creative thinker
with the determination of getting any job
completed. My other abilities, besides sales
include working in warehouses, driving a forklift
and learning new computer software. I have had
many (14) years of experience installing and
servicing windows in Fresno, California as well as
a short period of time installing insulation in
homes and businesses.
Work experience
July 2007 - Interstate Batteries Fort Smith, Arkansas
Current Warehouse / Sales
My responsibilities include but are not limited to
assisting walk-in customers, long standing clients
and locating new potential clients. I am efficient
on our computer systems, credit card transactions,
and handling bad debt collections from customers.
I often handle "hot shot" deliveries, take part in
promotional events at client locations, set up
product displays, warehouse inventory/inventory
control, and consignment as well as covering
co-workers responsibilities when needed such as the
April 2007 - normal scheduled deliveries and handling client
July 2007 sales.
Federal Coach Fort Smith, Arkansas
Parts Cage
My duties included retrieving various parts needed
and ordered in the production of hearses,
limousines, and custom buses. This position
January 2007 - required quick response to requests, knowledge of
April 2007 automobile parts, and accountability of inventory.
Kelly Services Fort Smith, Arkansas
Maintenance
Assisting Bobst in assembling 303 cutter for future
August 2006 - Graphic Packaging location.
January 2007
Fort Smith Glass Company Alma, Arkansas
Glazier
My duties included assembling, prepping, and
installing commercial glass and architectural metal
to job sites such as: Pinnacle Hills Church and
Mercy Medical Center in Rogers, Arkansas.
February 2002 -
August 2006
Weyerhaeuser Fort Smith, Arkansas
Shipping & Receiving Fork Lift Operator
This position required retrieval of material for
production, removal of large stacks of corrugated
paper from high speed corrugator, removal of
product from production line and place into
warehouse, picking orders, loading trailers for
outgoing orders, receiving orders from inbound
trailers, inventory of warehouse stock, and
cleaning the work area.
It was pertinent to be able to read load orders,
pay attention to your environment for safety, but
still be quick and get orders completed in a timely
manner.
November 1999 - Unitizer Operator
Sorting of orders on conveyor belts, securely
January 2002 attach straps around all product units, and send
out to shipping for pending orders.
Arkansas Refrigerated Services
Fort Smith, Arkansas
Fork Lift Operator / 2nd Shift Supervisor
My duties included receiving orders from incoming
trailers, reading pick tickets and the collection
May 1986 - of product throughout the warehouse, loading of
November 1999 trailers with product for outgoing orders,
inventory of product, cleaning the warehouse,
loading rail shipment orders on to rail cars,
loading product into the blast freezers, and
designate job duties for other co-workers.
Anlin Industries Clovis, California
Assistant Service Manager
Field service of custom made windows, traveled
seven states for service calls, set-up other
co-workers schedules, order product for future
orders, handled customer service complaints,
assisted Contractors with product and service
calls, and Quality Control for in-plant production.
Education 1978 Hueneme High School
Port Hueneme, California
High School Diploma
Military
1978 - 1982 United States Air
Force
Aircraft Systems Specialists training
Trained in Denver, Colorado in aircraft maintenance
systems; Stationed at Luke Air Force Base in
Phoenix, Arizona; and Ramstein Air Base in
Ramstein, Germany.
Available upon request.
References
Riding my motorcycle, Golf, Computers, Camping, and
Hobbies Traveling
Jacob L. Burns
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