CHRIS L. LASH
P.O. Box *****
Little Rock, AR 72221
Email abj14o@r.postjobfree.com
September 29, 2010
Dear Hiring Manager;
In the competitive world we live in today, great sales skills,
excellent business management, superior customer service, follow-up, and
attention to detail are a must. Choosing the right professional to assist
you in sales, management and company promotion is essential.
My experiences in management, sales, marketing, and customer service
have taught me to look through the eyes of the customer and realize what I
would expect if I were in that position. Helping the customer attain the
best value with the initial transaction is only part of the bigger picture.
Customer service after the sale is critical to everything from repeat
business to referral business, to the sale of additional products.
I am a business professional who loves the thrill of the sale. I use
professionalism and awesome customer follow-up to not only attain the sale
but to ensure a repeat customer in the future.
I look forward to hearing from you soon.
Best Regards,
Chris L. Lash
Chris L. Lash
CHRIS L. LASH
P.O. Box 22676
Little Rock, AR 72221
Email abj14o@r.postjobfree.com
QUALIFICATIONS
Substantial experience in sales, customer service, follow-up marketing, and
management.
Specialties include thriving in high-stress, fast paced environments while
handling difficult situations and customers.
Work well in both supervisory and supporting roles.
Currently hold Arkansas real estate agent license, and an Arkansas notary
public license.
Trained in identifying personalities and how to relate sales and marketing
to each.
Arkansas Autism Outreach and Resource Center (AAROC) Board member.
WORK HISTORY
SCRIBE, ARKANSAS SCRIBES, INC., 2010-2010
Shadowed one emergency room doctor per shift. Made detailed notes of
patient and doctor conversation. After examination entered data into
computer being mindful of the manner and wording that individual doctor
would use. This had a two-fold function. First, it documented the events
of the examination because of legal ramifications, and second, it generated
customer billing. This was a job created specifically for the pre-med
student. (To get into medical school, you have to have great grades, and
current experience).
SERVER, DARDEN RESTAURANTS, INC. (RED LOBSTER), 2009-2010
Served, bartended, and trained new hires and managers-in-training for both
positions. Kept liquor inventory, managed weekly liquor order.
REAL ESTATE AGENT, KELLER WILLIAMS, 2007-2008
Helped clients market and purchase real estate. Lead the buyer to
financing, and helped with credit issues in order to make a successful real
estate purchase. Helped sellers with tax issues pertaining to real estate
tax deductions and capital gains issues.
SALES ASSOCIATE, DILLARDS, INC. 2008-2008
Worked in women's shoe department. Fitted customers and assisted with
purchases and returns. Assembled and prepared orders from on-line customer
shipment. This job was a management prepatory job until a promotion freeze
was implemented.
OWNER, NOMORAH, INC. 2004-2009
Identified potential income producing properties and the methods to
refurbish each to obtain the largest net income. Managed the purchase,
refurbishment, marketing and resale of property. Supervised multiple
construction crews and an office staff. Ensured all needed supplies were
ordered and available in a timely manner.
REAL ESTATE AGENT, COLDWELL BANKER REAL ESTATE 2001-2007
Specialized in the marketing for sale and purchasing of residential
properties. Was proficient in mortgage lending practices, e-commerce, and
brokering sales transactions between individuals and companies.
PHLEBOTOMIST, ST. MARY'S REGIONAL MEDICAL CENTER 2001-2002
Performed timed blood draws, ensured proper procedures were followed and
patient privacy was respected. Performed patient billing. This was a part-
time job while starting my real estate career.
KITCHEN MANAGER/ HEAD COOK, CHAMBERLYNE COUNTRY CLUB, 2001-2002
Head cook. Managed kitchen staff and event schedules. Coordinated with
food and beverage manager for functions and ordering. Created event menus
for buffet and plated meals for up to 300. This was a seasonal job.
MANAGER, RUBY TUESDAY RESTAURANTS, INC. 1999-2001
Began as a server and was promoted through the in-house management program.
Proficient at every position in restaurant. Was a traveling manager and
sent to troubled stores to assess the situation, helped to rehire and
retrain employees and managers and get sales and expense sheets balanced.
Helped open new stores from initial employee hires to fully functioning
restaurant. Trained new general managers.
PHLEBOTOMIST/ RESPIRATORY THERAPIST, ST. ANTHONY'S MEMORIAL HOSPITAL, 1996-
1999
This job was temporary as the hospital was in transition to a new manner in
which a new patient admit was handled. Performed timed blood draws and
arterial blood gas sticks, ensured proper procedure was followed, and
samples delivered to lab in a timely manner. Specialized in pediatric
blood draws. Performed respiratory therapy breathing treatments. Member
of Code Blue Team. Assisted in autopsies both criminal and standard.
OWNER, C.L. LASH'S RESTAURANT 1996-1996
Purchased an existing, failing restaurant. Refurbished, re-staffed, and
operated until it sold.
MANAGEMENT ASSISTANT/ SERVER/ BARTENDER, NED KELLY'S RESTAURANT 1994-1996
Server and bartender. At the end of the shift would be closing manager.
Handled closing procedures including inventory count, nightly deposit, and
preparations for following day. (This restaurant was a steakhouse exactly
like an Outback).
SERVER/ BARTENDER, SEA MERCHANT 1993-1994
Fine dining server and bartender. This restaurant was closed, refurbished
and re-opened as Ned Kelly's (see above).
DIRECT SALES, MARY KAY COSMETICS, INC 1989-1999
Sold, recruited and managed a sales team. Member of the National Court of
Sales. I became involved with this company because my mother is in upper
management and I wanted the sales, business, and people management training
they offered. I held this as part-time job.
FOOD AND BEVERAGE MANAGER/ CATERING MANAGER/ KELLER RAMADA INN & THELMA
KELLER CONVENTION CENTER 1987-1993
Started as a busboy and promoted to server in the fine dining restaurant of
the hotel. The convention center was built. Promoted to Food and Beverage
Manager. In charge of all aspects including initial contact with guests,
booking functions, arranging special requests, planning room set-up and
billing. Managed a staff of 120 including hiring and scheduling. In
charge of liquor inventory and ordering. Coordinated with outside vendors.
Handled functions up to 1,200 buffet style and 950 plated dinners. Created
and managed the off-property catering department.
EDUCATION
University of Arkansas at Little Rock, Current
Real Estate Agent Certification, River Valley Real Estate School, 2001,
Inactive
Arkansas Notary Public license, Current
Personality Certification, Cantrel Training and Consulting, 1990, 1993