Human Resources Administrative Assistant
Resume:
KATHLEEN (KATHY) FIGUEROA
Poway, CA
abj13l@r.postjobfree.com
SUMMARY: Enthusiastic and energetic Human Resources and Executive Administrative Assistant professional with 20+ years experience working in environments requiring a high level of organization and strong interpersonal skills. Able to establish rapport and credibility with all levels of employees while maintaining confidentiality. Trustworthy, ethical, self-driven, and committed, with strong attention to detail.
Knowledge & understanding of legal regulations and guidelines including ADA, FMLA, FLSA, CFRA
Investigation of employee concerns and prohibited employee conduct
Administered all phases of Leave of Absences - STD, LTD, WC LOA, and FMLA/CFRA
Unemployment Claims including filing and attending Appeal Hearings - TALX
Workers’ Compensation & Risk Management Benefits Administration
Training & Development HR Records Management
Legal & Safety Compliance Payroll for over 300 employees using PeopleSoft
PROFESSIONAL EXPERIENCE:
GENUINE PARTS COMPANY dba NAPA AUTO PARTS, San Diego Operation April 2012 - May 2014
Executive Administrative Assistant and Interim Human Resources Manager
Developed and cultivated effective relationships with Store Managers and SD Operation’s Management Team to guide them through Human Resources procedures and practices while ensuring compliance with legal requirements and institute practices, policies, and procedures;
Supported over 300 employees with benefits and payroll issues, managed and maintained confidential employee records, processed workers’ compensation and vehicle insurance claims, headed our San Diego based Safety Program, and was responsible for the annual Benefits Open Enrollment;
Administered LTD, STD, WC and FMLA/CFRA Leave of Absences and maintained the Interactive Process
Managed the company’s compensation program in regards to the SD Operation to determine appropriate compensation and benefit levels for a variety of positions;
Consulted with hiring managers to identify appropriate sources and recruiting strategies. Pre-screened applicants, processed background screenings, conducted New Hire Orientation, and processed new hire and terminations; attended job fairs
Investigated, navigated, and successfully resolved Employee Relations issues while ensuring strict confidentiality to determine the best approach to protect the company’s legal positions and the
best interests of managers and employees;
February 2014 carried out a reduction in force, which affected 75% of our Distribution Center’s employees;
Coordinated Employee Awards Banquets, Team Meetings, Monthly Anniversary Luncheons, Owner Meetings, and Employee Meetings.
EMPLOYERS RESOURCE, San Marcos, CA August 2011 – April 2012
Workers’ Compensation Division
Held a Commercial License with the CA Department of Insurance
Provided new and renewal insurance quotes to 400+ clients
Maintained required Payroll reports and processed with the insurance carriers
Issued Certificates of Insurance on an as-needed basis as well as upon yearly renewal
BRIGHT HORIZONS FAMILY SOLUTIONS, Jacksonville, FL April 2007 - April 2011
Executive Assistant to the Directors/Human Resources Generalist/
Member of site Leadership Team;
Administered LTD, STD. WC and FMLA Leave of Absences and Workers’ Compensation Claims
Attended Job Fairs;
Pre-screened, interviewed, and hired employees;
Processed New Hire and Terminations;
Conducted New Hire Orientation and was responsible for training and development of staff;
Background screenings for new employees: FBI, Florida Department of Law Enforcement, Sterling Info Systems, and Local Law Enforcement
Enrollment of benefits upon hiring and annual Open Enrollment
Maintained 150+ employee’s Personnel, Licensing, and Medical files
Direct support to site Executive Director, Director of Operations, and Regional Manager ensuring quality of programs and maintaining efficiency throughout facility
Worked with corporate Facility Liaison dealing with facility issues: repairs, maintenance, and cleaning issues
GULF OFFICE SYSTEMS, Inc., Saucier, MS April 1997 - January 2007
Executive Administrative Assistant
Managed all financial transactions using QuickBooks Pro: checking accounts (including monthly reconciliation), invoices, Accounts Receivable, Accounts Payable, taxes (weekly, monthly, & quarterly), weekly payroll, & produced financial reports; Expense reports for all company officers;
Recruitment; Interviewed, hired, counseled, & terminated employees;
Developed policies and procedures to improve operations; implemented and maintained company Employee Handbook;
Maintained fleet records for 10+ company vehicles; including PM, tags, insurance, and vehicle assignments;
Processed new employee benefits, as well as yearly Open Enrollment;
Administered all Leave of Absences including FMLA, STD, LTD, and Workers’ Compensation;
Processed Workers’ Compensation and vehicle claims
Marketed yearly health, auto, liability, and property insurance to obtain best pricing and coverage;
Prepared & processed installation quotes;
Communicated with factory representatives, dealers, & customers to maintain company/customer satisfaction, resolve conflicts, and evaluate installations;
Coordinated and scheduled all installations both local & nationwide;
Performed on-site walk through with customer and dealers;
Arranged employee out-of-state travel & lodging accommodations;
Leasing agent for company rental properties (residential & commercial);
Organized employee and Officer meetings;
Implemented and maintained CEO's business & personal files;
Arranged out-of-state and intra-state travel and lodging accommodations for company officers;
Reduced payroll costs by implementing a record keeping system for employee's hours while tracking labor cost;
Liaison between management and employees to maintain morale and communication.
EDUCATION:
Ashford University
Bachelor's Degree in Organizational Management w/minor in Human Resources
AFFILIATIONS:
San Diego Society for Human Resource Management (SD SHRM)
Professional in Human Resources (PHR) (In process – January 2015 Test Date)
CA Notary Public (expires 8/2016)
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