Customer Service Medical
Resume:
Denise Metzentine
Tempe, AZ 85284
Email: abj11o@r.postjobfree.com
1
OBJECTIVE:
To work with an employer who values his/her employees for their skills and
abilities.
QUALIFICATIONS:
Knowledge of medical terminology, organization, customer service,
telephone skills, Computer experience.
Self motivated. Eager to learn new things.
EMPLOYMENT:
Receptionist, College Drive Urgent Care
September 2009-May 2010
Data entry/Record patient information.
Answer multiple line phones.
Collected co-pay/payments.
Balance money at end of day.
Check patients in/out.
Open/close office.
Insurance verification.
Chiropractic Assistant, Chiropractic Associates
April 2005-July 2009
Patient care/treatments.
Check patients in/out, schedule appointments.
Proof-read, make corrections to physician dictation.
Prepare fee tickets for clinic.
Collect co-pays/payments.
Record patient information.
Input charges and payments.
Balance ledger at end of day.
Open/close office.
Answer multi-line phone.
Order medical supplies.
Insurance verification.
Receptionist, Redmond Orthopedic Clinic
November 2000-April 2005
Multiple line phones.
Schedule appointments.
Collect patient information, including fees.
Room patients when needed.
Distribute patient charts.
Prepare charts and fee tickets.
Insurance authorizations.
Scheduling of outside studies, (MRI's, Nerve Conduction Studies, Bone
Scans.)
Medical transcription:
Proof-read and make adjustments.
Print and apply to appropriate charts.
Responsible for the upkeep of patient charts.
Sort incoming and outgoing mail.
Veterinarian Technician, Cinder Rock Veterinarian Clinic
October 1996-January 1997
Animal care and treatments.
Lab work.
Assisted with surgery.
Chart documentation.
Supply orders.
Certified Nursing Assistant, The Heights
February 1995-October 1996
Resident care.
Medication dispensing.
Medical records.
Staff scheduling.
Optician, Vista Optical
October 1992-August 1993
Assisted customers with eyeglass prescriptions.
Appointment scheduling.
Responsible for opening and closing of store.
Computer/Other Skills:
Microsoft Word, Window's Millennium Edition, Internet, Lytec Medical,
Office Hours, Medisoft, SOAPWare, Practice Velocity.
Telephone etiquette training.
10-Key by touch.
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