Customer Service Years Experience

josh p. wright

**** ****** **

Dayton, Ohio *****

937-***-****

****.**********@*****.***

QUALIFICATIONS SUMMARY:

Highly skilled individual seeking to become a critical team member in a

successful, fast-paced organization in an environment that requires ability

to meet deadlines and highly accurate work with an opportunity for

advancement.

EDUCATION:

General Equivalency Diploma (GED)

Automotive Mechanics OWE Program

CERTIFICATIONS:

Valid OH Driver's License/Clean driving record

Forklift Operator's License

QUALIFICATIONS:

. Over 12 years experience on various types of lift equipment including

forklifts, clamp trucks, order pickers, swing reach, turret trucks, and

motorized pallet jacks.

. Knowledgeable and proficient in modern warehousing and shipping processes

and procedures including FedEx, UPS, LTL shipments, etc.

. Excellent communication, organizational and teamwork skills.

. 12 years experience with Microsoft Word and Excel.

. Adapts quickly to new technology and software updates including RF

scanners and Windows-based scanners.

. Ability to move and lift heavy packages.

. Efficient in cycle count and inventory audits.

WORK HISTORY:

Material Handler

Avery Dennison August 2000 - Present

Miamisburg, OH

. Process customer orders based on specific routing directions for FedEx,

UPS and numerous local and international freight transportation

companies.

. Prepare order picks for shipping and processing utilizing many types of

material handling equipment and RF scanners with an Oracle-based program.

. Pack and unpack thousands of diverse items for availability in stockrooms

and warehouses.

. Issue or distribute materials, products, parts, and supplies to customers

or internal departments based on information from incoming requisitions.

. Attends "Training in Safety" programs quarterly to improve and become

more aware of procedures and possible dangers in a warehouse environment.

Forklift Operator

Emery Worldwide 1999-2000

Vandalia, OH

. Loaded and unloaded freight from airplanes using various equipment like k-

loaders, belt loaders and 10, 20 and 30 ton fork lifts.

. Sorted incoming and outgoing freight by airport FFA codes.

Tire & Lube Technician

Pep Boys 1998-1999

Kettering, OH

. Provided excellent customer service while performing various duties

including: alignments, shocks, oil changes, tire rotations, remove and

replace parts, and assisted as needed.

Contact this candidate