**** **** **** ***** . ******, TN *****
Phone 423-***-**** . E-mail abj0wh@r.postjobfree.com
Rachel Howard
Summary of Qualifications
Excellent oral and written communication skills
Computer proficiencies include Microsoft Office,
Donor2, and Raiser's Edge
Strong organizational skills
Proven ability to work well under pressure
Extensive experience in grant management and
administration
Excellent proposal writing abilities; funded
proposals since 2002 total over $1.5 million
Education
2002-2004 The University of Tennessee at
Chattanooga
Master of Arts in English: Literary Study
3.81 GPA
1998-2002 The University of Tennessee at
Chattanooga
Bachelor of Arts in Music, English Literature minor
Cum laude, Honors in Music
William E. Brock Scholar, University Honors Program
UTC Dean's List
National Dean's List
UTC Outstanding Senior, 2002
Work experience
2007-present Families First Career Development
Center Chattanooga, TN
Senior Outreach Representative
Work with nonprofits and public agencies in
Hamilton, Grundy, Sequatchie, and Marion Counties
to secure and build partnerships for volunteer
opportunities
Assess Families First participants' skills,
education, and work experience to facilitate
volunteer placements that are beneficial to the
agency as well as the participant in order to help
participants gain valuable work experience and
build soft skills
Collaborate with case managers to ensure that
participants are in compliance with TANF guidelines
Provide training to participants regarding the
purpose and benefits of the volunteer program as
well as instructions and guidelines for
participation
Assist with locating and coordinating support
services for participants
Assist with creating standard operating procedures
regarding community service placement processes and
procedures
Serve as liaison between community service sites
and Families First office, ensuring that volunteers
are meeting expectations and that any issues are
addressed in a timely fashion with the participant
2007 Chattanooga Symphony &
Opera Chattanooga, TN
Development Operations Manager
Managed core department operations including gift
processing, donor receipts and acknowledgements,
and maintained integrity of donor and contributed
income financial records
Served as database supervisor of Donor2 system
Researched and wrote grant proposals and foundation
requests; managed grant contracts and ensured
compliance with grant requirements
Assisted with managing the annual fund campaign,
including the creation of direct mail solicitations
to targeted groups, brochures, and pledge forms
Created proposals for corporate sponsorships
Responded in a timely manner to donors and
prospective donors with appropriate materials and
communications
Coordinated volunteer assistance with Development
functions as necessary
Compiled content and assisted with layout and
design for quarterly CSO newsletter and e-mail
newsletters and worked closely with Marketing staff
to publicize CSO events and programs
Collaborated with Director of Development to
identify potential donors, sponsors, and in-kind
gifts
Prepared donor lists for concert program books
Assisted in planning of Development events
including cultivation dinners, donor appreciation
events, sponsor receptions, and the annual CSO Gala
Managed aspects of Development events, including
coordinating event logistics, processing of event
invitations and mailings, and tracking responses
2007 Convergys
Corporation Chattanooga, TN
Senior Recruiting Assistant
Interviewed and hired prospective employees for
call center positions
Administered tests to applicants
Maintenance of all I-9 forms, both current and
terminated
Accurate compilation of paperwork for all new hires
Assisted with new hire orientation
Explained benefits to employees and assisted with
enrollment
Performed background checks on prospective
employees
Entered applicants into PeopleSoft database and
maintained accurate tracking of each applicant's
progress
Compiled class list each week for new training
classes
2006 Siskin Children's Institute
Chattanooga, TN
Grants Specialist
Sought funding for the Institute's programs and
prepared grant proposals to appropriate foundations
and governmental agencies
Managed the solicitation of staff and parents for
the annual fund campaign, including developing and
carrying out strategies to ensure the participation
all students, parents, teachers, and staff
Managed the proposal process from start to finish,
including program development, proposal writing,
and reporting to funding agency
Managed current grant contracts and ensured
compliance with funders' guidelines
2004-2006 City of Chattanooga
Chattanooga, TN
Grants Specialist
Worked with City administrators to write and edit a
250-page transition plan, including detailed
information about current and future City projects
and initiatives, used to ease the transition
between mayoral administrations
Assisted various City departments and community
partners with locating and securing grant funding,
serving as a resource and a consultant to
departments interested in pursuing grant funding
Created RFP and publicity for a new City grant
program and coordinated the application process,
serving as program liaison between City and program
applicants and monitoring grantee progress
Prepared agreements between the City and recipients
of project funding and monitored progress of funded
projects to ensure compliance with City code and
the terms of project agreements
Chaired departmental Publications Committee; edited
and produced a monthly department newsletter with
city-wide distribution
2002-2004 Walker/Bradley GEAR UP Program
Chattanooga, TN
Center for Community Career Education
University of Tennessee at Chattanooga
Data/Technical Coordinator
Designed and wrote text for promotional
publications, including informational video and
brochure
Designed and implemented educational activities for
middle and high school student participants
Assisted in creation and implementation of summer
enrichment activities for high school students on
UTC's campus, including campus tours, scavenger
hunts, and educational activities focusing on the
college admissions process
Created database for information collection and
tracked participation and academic performance of
over 600 students
Designed and edited bi-monthly project newsletter
for two partner schools
Designed and maintained project website
Compiled, analyzed, and interpreted data for annual
performance report to US Department of Education,
ensuring that all requirements for grant compliance
were met and reported accurately
Created annual stakeholders' reports
Created intake forms for data collection
Worked cooperatively with partner schools to
collect and analyze student demographics and
academic performance data
Wrote and edited grant proposals for major and
supplementary funding
Assisted teachers with searches for available
funding and assisted with four-week grant writing
workshop for high school faculty
References
Furnished upon request