R esume
Denise Aa rstad
Plymouth, MN 55447
abj0vn@r.postjobfree.com
Objective
To secure a position as a receptionist in a positive, professional dental or medical office and to work together
with a team oriented practice. I have experience in Orthodontic, Periodontal and General Dental offices. I do
really enjoy the front desk position. I take pride in my phone/people skills and in caring about the patients’
needs. I am very flexible and can work any schedule needed in your practice.
Summary of Qualifications
• More than twenty five years of experience in the full range of front desk duties and patient
care.
•
• Experience with different dental software systems for electronic appointment scheduling,
monthly billing, submitting insurance and treatment planning.
•
• Greet patients, update patient information, make appointments, coordinate with other
offices and collect payments for current services.
•
• Answer multiple phone lines, make appointments, enter new patient information, answer
accounting or insurance questions and assess emergency calls per office protocol.
•
• Update daily schedule, fill schedule with short notice calls, call hygiene/ recall patients and
patients with treatment plans.
•
• Bookkeeping duties, payment entry, enter charges and submit insurance daily, make
deposits and balance daily accounts receivables.
•
• Billed out computerized statements and follow up on unpaid insurance claims. Explain to
patients what their insurance covers and the patient’s responsibility.
Reference letters are available upon request.
I look forwa rd to an opportunity to inte rview w ith you.
C al l 763-***-**** or cell 763-***-**** T hank you, Denise
Attached is my work history.
P lease feel free to call any of my past employers or thei r office managers
for references.
Denise Aarstad
Work History and References
Dr. James Jensen, DDS-Dr Russell Dylla, DDS at Southdale Periodontics; Edina, MN 55435
Position: Receptionist and bookkeeper:
From-- Oct. 2006-Oct. 2009 –
Please call Office Manager Sue Reidel at 952-***-****
Dr. Sharf and Dr. Rohs at Northwoods Dental; Plymouth, MN 55446
Position: Receptionist, Hygiene Coordinator and bookkeeper:
From-- Mar 2004 to Oct. 2006
Please call Office Manager Pam or Kathy at 763-***-****
Dr William G Lawton D.D.S PA: 250 Central Ave N. Suite 310, Wayzata, MN 55391
Position: Receptionist and bookkeeper:
From-- Oct 1999 to Jan 2004
Please call Eileen at 952-***-****
Dr. Darrel Johnsrud, at Rice Lake Dental; Maple Grove, MN
Position: Receptionist and bookkeeper:
From-- July 1995 to Oct 1999
Please call Office Manager ask for Barb- at 763-***-****
Dr. John W. Day, D.M.D., MS Orthodontist; 720 N Country Club Rd, Tucson, AZ 85711
Position: Receptionist, Assistant, Lab tech and bookkeeper;
From-- May 1984 to Aug 1987
Please call Dr Day at 520-***-****