Customer Service Management
Resume:
Chambersburg, Pa. *****
abj0v9@r.postjobfree.com
CORNELIUS E CUMMINGS
QUALIFICATIONS
. Over twenty years of experience including proposal origination and
contract administration, manufacturing, materials and sales / service
of "To Order" construction, manufacturing and process equipment
supporting construction and mining, gas and oil
extraction, process and transmission industry and automotive
industries.
. Aftermarket Inside Sales / Order Entry / Applications Engineering
Supervisor; OEM Supply Chain Management .
. SAP (LMP) familiarization and Electronic Business Desk (EBD)
integration; EDI and EFT alignment.
. Over ten years in the Pump and Compressor market including extensive
supervisory manufacturing and customer service responsibilities both
domestic and foreign, serving in extended developing nation
assignments; often under hostile conditions. Hands on construction and
mining equipment service responsibilities; major construction and
mining contract and logistics management in North America and on the
African continent.
. Six years experience in the Automotive industry with mid management
level responsibilities.
. Three years experience as Human Resources Manager for a retail concern
in Easton, Pa. Responsibilities included all disciplines related to
serving approximately 150 employees, both salaried (management) and
hourly, temporary and full time.
. Rated DOD level 3, French fluency (1985) but would not claim fully
conversant fluency today although I still possess extensive
vocabulary, both social and technical/commercial.
. Top Secret Security Clearance, US Department of State (Inactive).
EXPERIENCE
April '04 - Present Volvo
Powertrain
Hagerstown, MD
Senior Buyer
Automotive Products:
Responsibilities include drive train and engine components,
i.e. transmissions, propshafts, couplings and associated
parts, pistons, belts, tensioners, bearings, contract
administration, negotiations, sourcing, cost reduction
initiatives, etc.
Non Automotive Products ("NAP"):
Responsible for Facilities /
Maintenance; Engine and Gear
Research Development Lab; Product
Development Group; Production
Equipment and Investments.
Responsibilities include strategic contract
negotiations as well as tactical,
operational tasks; international
involvement; fully supporting a
facility with over 1.5 million Sq. Ft. under
roof, achieving significant cost
reductions and operational savings.
Key contract negotiator for major portions of plant overhaul and
Engine Development Lab construction
and integration. Facilitated
Warranty Recovery initiatives.
Jan 2001 - May 2003 Ingersoll-Rand Global
Aftermarket Davidson, NC
Commodity Manager; Air Compressor
Group
Project management staff responsibilities for plant
closings and product integration into new location
operations. Trained new plant purchasing professionals
in areas specific to transferred product. Responsible for
Project Management / Cost Reduction initiatives;
International Strategic and Tactical Responsibilities in
Customer Service / Aftermarket Operations. Subcontract
management / admin. governing raw material, cast and
machined parts, contract engineering and construction
services. Acted as contact point for service engineers,
marketing, customers, distributors and branch sales and
repair operations for rotating equipment, i.e.
centrifugal, reciprocating and screw compressors and pumps.
Source development; Supplier qualification and Lead ISO
9000 Auditor (Lloyds Certified).
June 74 - Jan 2000 Ingersoll-Rand Woodcliff Lakes,
NJ
Procurement Supervisor / Cast Metals Specialist (1993 - 2001)
Up to $10 million per year casting buy, forgings, raw
material and rough shapes supporting vertical turbine and
centrifugal waste water pump and compressor manufacturing
facilities. Multiple metals sourced domestically and off
shore; weights from ounces to 90 tons. Initiated and drove
strategic source programs, JIT, long-term agreements, cost
reduction programs, contract administration, continuous
improvement and ISO 9000 quality certifications and
supplier ratings. Supervised up to six purchasing
professionals. Chaired Manufacturing Material Review Board
for resolving Q.A. issue involving both manufactured and
purchased commodities. Coordinated Cast Parts Engineering
Design Team. Also, responsible for transmission drives,
subcontract machining, pumps, electrical controls, etc.
Developed I-R Corporate guidelines for certification of
suppliers to ISO standards. Lloyds Certified Lead ISO
Auditor.
Jan 84 - May 88 Sierra Rutile
Sierra Leone, West Africa
Nord Resources Bethlehem, PA
SENIOR BUYER; MATERIALS / LOGISTICS CO-ORDINATOR
$11 million per year buy of capital equipment, parts and
expatriate contract services in support of foreign Rutile
dredge mining operations. Rotated between U.S. and mining
site, managing materials control. International sources.
Coordinated logistics from U.S., Europe, Canada, Mexico
and Australia. Trained Sierra Leonian nationals in
warehouse management / materials control and English
language as required to conduct business . Managed contract
engineering and trade skills services. Commodities included
electric generators, power transmission, automobiles, heavy
construction equipment, mechanical drives, pumps, marine
equipment and personnel amenities.
June 79 - Jan 84 Ingersoll-Rand Construction Services & Engineering Co.
Geneva, Switzerland / Constantine, Algeria / Winston-Salem, NC
PROJECT STAFF / MATERIALS MANAGEMENT
$140 million + turnkey project outside Constantine,
Algeria. Compactor, compressor manufacturing facility
administered from offices in the U.S. and Switzerland.
Traveled between multiple locations, living and working in
both the U.S. and Algeria. Contract administration, I-R and
OEM capital machinery manufacturers and I-R and the
Algerian State Company. Responsible for logistics, $36
million + capital equipment and spare parts; International
sources. Coordinated brokers, import/export permits,
letters of credit, steamship charters, warehouse
consolidation and export packing. Sourced expatriate
support commodities, installation hardware (electrical,
mechanical, hydraulic, pneumatic). Wrote training manuals
for materials management and manufacturing shop floor
control. Instructed foreign nationals in counterpart job
performance/responsibilities both in the U.S. classroom
settings and Algerian site O.J.T. Classroom instruction
included job specific technical training and English
language skills . Contracted OEM, civil engineering and
millwright service personnel for installation - start-up
and service of all capital
equipment. Rated DOD Level 3
French fluency (Sept 1980). Familiar with German language.
July 74 - Oct 77 Ingersoll-Rand Turbo Products
Phillipsburg, NJ
SUPERVISOR: MFG. / MAT'LS / PARTS MK'NG
Supervised up to forty-five hourly (Union) and eight salary
employees in assembly and test of centrifugal, axial, screw
compressors and vacuum pumps, steam and gas turbines, two
storerooms and raw material/casting storage yards, complete
machine Bills of Material and aftermarket orders and
aftermarket order entry. Coordinated in house aftermarket
staff for scheduling customer service.
EDUCATION Rutgers University
B.A. Political Science, 1974; Minor in
Accounting
Attended Rutgers College of Engineering and Lafayette
College of Engineering (Easton, PA) working toward BSME
Employed two years Civil Engineering / Field Surveying
while attending School
OTHER
Strong Accounting / Finance background; two years as Asst. Controller & HR
Mgr. for large retail chain; One year manufacturing supervisor for defense
contractor.
Contact this candidate