Melissa D. Phillips

*** *. ****, *********, ** **501

214-***-****

abj0t2@r.postjobfree.com

Objective Attain an Administrative Assistant position with growth and

learning potential in the Oklahoma City area.

Skills Excellent Organizational Telephone Answering, Multi-Line

Skills System

Strong Customer Word Processing and Typing (approx.

Relations Skills 50 wpm)

Microsoft Office 10-Key Calculator

Proficiency Filing

Data Entry

Computer: Microsoft Word, Excel, Power Point, Access,

Outlook, Publisher; Internet research

Experience Administrative Assistant

SIGNATURE Real Estate Services, McAlester, 2008 to

Oklahoma Present

Handle all word processing and typing. Update

and maintain all websites and print media

advertisements. Collect and distribute mail. Use

e-mail to send and retrieve messages and

correspond with potential clients. Create and

maintain files on all clients and transactions.

Responsible for creating, organizing and

delivering Listing, Purchase, and Closing

documents. Order supplies as needed. Track and

record sales income. Track and record sales

income. Gather and organize data using various

databases and spreadsheets (specifically Excel

and Access). Answer the telephone and represent

the company in a professional and businesslike

manner.

Marketing Company Storage Clerk

U-Haul Co. of Dallas, Dallas, Texas 2006 - 2007

Inspected storage facilities for cleanliness and

maintenance. Provided counter cashier help when

needed. Created and maintained files on

delinquent storage customers. Handled all

correspondence, written and oral, with

delinquent customers. Fielded complaints from

storage customers. Prepared and organized

auctions of delinquent storage rooms. Ensured

proper procedures were followed in handling 2004-2005

delinquent storage customers. Worked with

minimal supervision

Psych Tech

The Journey Home, Denham Springs, Louisiana

Performed initial check-in of new clients.

Observed and recorded daily activities of 1999-2004

clients. Dispensed medications as directed by

physician. Performed drug screening for new

clients. Ensured clients stayed on schedule and

performed duties and followed procedure as

directed. Worked with minimal supervision

Management

Papa John's Pizza, Denton, Texas

Handled all aspects of store operation.

Conducted the interview and hiring process. Held

employee performance reviews. Assisted the

company with training of new managers for other

stores. Made schedules; controlled food and

labor costs. Delegated duties to subordinates.

Handled all customer feedback. Resolved

customer complaints. Controlled all cash coming

in and out of store.

Education Future Bachelor's of Science in Management

The University of Phoenix, Online Courses

Present

Currently holding 3.57 GPA

Will graduate with BSM in December 2010

Completed College Experience

University of North Texas, Denton, Texas 1996-1998

East Texas Baptist University, Marshall, Texas 1995-1996

Diploma

Forney High School, Forney, Texas 1995

References Furnished upon request.

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