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Customer Service Assistant

Location:
Saint Louis, MO, 63132
Posted:
October 06, 2010

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Resume:

Brandon A. Ballinger

**** ********** ****, ********* *

Saint Louis, Missouri

719-***-****

abj0p5@r.postjobfree.com

Objective

An entry level or mid level position that is related to the field of

management or an analytical position relating to the discipline of either

economics or finance.

Summary of Skills

Excellent customer service skills. Proven skills in problem solving and

analytical thinking. Self starter, along with being self-motivated to learn

and able to pick up new concepts quickly. Capable of performing

comprehensive business research and analysis in order to furnish written

deliverables. Work well with others in team-oriented projects and

presentations. High work ethic driven to accurately accomplish tasks at

hand. Excellent computer skills, especially related to Microsoft Office

applications, as well as, strong mathematical abilities. Displays a

charismatic, upbeat attitude leading to excellent interpersonal

communication skills.

Education

Masters in Business Administration and Completed July 2009

Bachelors in Economics, Joint Degree Program GPA: 3.95 (Bachelors), 4.0

(MBA)

Colorado State University-Pueblo, Pueblo, Colorado Dean's List 12/2004-

7/2009

Summa Cum Laude

Beta Gamma Sigma

Phi Kappa Phi

Related Coursework:

* Financial Accounting

* Managerial Accounting

* Economics (Macro/Micro)

* Statistical Analysis (Basic/Advanced)

* Finance (Corporate/Investment)

* Strategic Marketing

* Business Communication

* Business Management

Work Experience

Financial Advisor Trainee, Edward Jones, Saint Louis, MO April 2010-

September 2010

. Obtained Series 7 & Series 66 securities licenses.

. Participant in the accelerated financial advisor training program,

PASS. A selective rotational training program geared toward developing

effective interpersonal and presentation skills.

. Produced effective solutions to challenging exercises as a team,

involving the interpretation of financial data.

. Conducted independent research involving the analysis of financial

markets through complex data analysis.

Assistant Manager, Walmart, Pueblo, CO August 2009-March 2010

. Completed 8 week management leadership training course sponsored by

Walmart Corporate.

Brandon Ballinger, Page 2

. Drive sales in assigned area by ensuring effective merchandising

presentation, competitive pricing, proper signing, and inventory

levels.

. Provided supervision and development opportunities for hourly

associates by hiring, training, assigning duties, mentoring and

evaluating overall performance compared to company standards.

. Execution and results: held associates accountable for completing work

within expectations and time requirements, plans and manages both own

and others' time based on business priorities.

Intern, Walmart, Pueblo, CO May 2009-August 2009

. Drive customer service experience, evaluate inventory integrity,

maintain and uphold all corporate policies and procedures.

Graduate Assistant, Colorado State University-Pueblo, August 2008-May

2009

Pueblo, CO

. Maintained accurate records of students' grades, and responded to

student inquiries pertaining to assignment grades.

. Conducted independent research, and created an overall research

report.

Server, Cracker Barrel, Colorado Springs, CO June 2008-July 2008

. Addressed all customers' inquires quickly and accurately, suggested

and highlighted up-selling opportunities, and accomplished daily tasks

as a cohesive team member.

. Assisted with keeping restaurant operational: stock, clean, and help

other servers.

Intern, Smith Barney, Pueblo, CO January 2008-May 2008

. Gathered and clarified client information among advisors, and

processed client information with Microsoft Office and exclusive Smith

Barney applications.

. Computed various financial scenarios for clients calculated with time

value of money analysis.

o For example: Retirement, Net Worth, and Education planning.

. Forecasted clients ability to achieve their goals based on their

current financial situations.

. Examined all financial reports prior to completion to insure accuracy

and reliability.

Pressman Assistant, Signature Offset, Colorado Springs, CO Summer 2006 &

2007

. Developed more efficient and effective ways to complete everyday

tasks.

. Operated and repaired heavy machinery, and configured complex machine

setups.

. Reduced waste by constant quality control checks.

. Trained on advanced duties outside of the job description before

previous employees.

Cashier, McDonald's, Colorado Springs, CO May 2005-July 2005

. Accepted the responsibilities that were delegated to train new

employees.

. Maintained clean and orderly checkout areas.

. Resolved customer complaints by promptly remaking any incorrect order

or issuing a refund.



Contact this candidate