Customer Service Assistant

amanda biller

*** ****** ******, ******, **** ***83 * (Home) 419-***-**** (Cell) 419-989-

1145

abj0oi@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Portrait Innovations, Perrysburg, Ohio 2009 - Present

Associate/Assistant Manager

Extensive customer service in studio and on the phone working with

clients of all ages in a fast paced, confidential environment from the

beginning (photographer) all the way through to the end processes

(sales). Serving on average 40 - 120 appointments a day. Share

management duties including training, troubleshooting, complaints,

money management, inventory, and scheduling.

Rush Graphix LTD.; Tiffin, Ohio, 2006 - 2008

Senior Graphic Designer/Office Assistant

Built strong client-designer bonds and increased business with my

creative designs and consistently meeting deadlines. Oversaw print

production to assure projects met requirements. Drastically increased

profit with quick turnaround of projects. Performed office functions

including customer service, answering phone, filing and finances.

A-1 Printing Inc.; Bucyrus, Ohio, 2004 - 2006

Graphic Designer/Office Assistant

Key member of the design team providing creative designs for print

materials. Increased business by bringing my skill of web-design and

photography to the company. Shot photography for projects then touched

up photographs to add to projects. Performed office functions

including customer service, answering phone, finances, filing, etc.

Walt Disney World; Orlando, Florida, 2004 - 2004

Company College Program/Retail

Networked with company designers to learn experience of the field.

Worked with a mentor who taught a great deal of how to succeed in the

business world. Learned great skill in adaptability and flexibility

while floating around the company helping to promote sales of

merchandise. Took marketing classes.

Logan's Roadhouse; Ontario, Ohio 2002 - 2005

Waitress/Hostess

Provided dining service for restaurant chain. Responsibilities

included overseeing reservations, assisting in menu development,

training staff, and serving as the restaurant's representative to the

public. Serving each customer "as a guest of our own house".

Sharpnack Ford-Mercury; Willard, Ohio 1997-1999

Summer Office Assistant

I spent my summers assisting the ladies in the office with everyday

functions including answering phones, directing customers, filing,

bookkeeping, etc.

EDUCATIONAL BACKGROUND

Masters of Business (MBA), 2009-Spring 2011

Tiffin University; Tiffin, Ohio

Bachelors of Fine Arts with emphasis in Visual Communications/Graphic

Design, 2004

University of Toledo; Toledo, Ohio

College Program Degree in Marketing, 2004

Walt Disney World; Orlando, Florida

Key Achievement:

. Artwork shown in student shows

TECHNICAL PROFICIENCY

Platforms: Mac, PC

Applications: Microsoft Office (Word, Power Point, Excel,

Outlook and Access), Adobe Photoshop, Pagemaker,

In Design, and Illustrator, Quark, Acrobat, Freehand,

Corel Draw, and Macromedia Dream Weaver

Keyboarding: 52 wpm

Photography: Digital photography, Color enhancement,

Retouching/Restoration

Web Design: Design and Upload

Examples:

. The town of New Washington:

www.newwashingtonohio.org

. Wyandot County Council on Aging:

http://wyandotseniors.com

. Hand Knives Company: www.handytwineknife.com

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