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Customer Service Manager

Location:
Kincaid, IL, 62540
Posted:
October 05, 2010

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Resume:

P.O. Box *** Kincaid, Illinois ***** Home 217-***-**** Mobile 217-***-**** E-Mail abj0jo@r.postjobfree.com

Tami L. Griffin

Career Objective Responsible, friendly, honest, hardworking and loyal individual seeking opportunities to utilize m

customer service and clerical skills in a challenging career. As a quick learner and multi-tasker

welcome the chance to further develop my skills and join a successful team.

Experience March '07 – September ’10 Solomon Colors

4050 Color Plant Rd, Springfield, Illinois 62702

Account Manager

•Answered customer calls using multi-line phone system.

•Setup new customer accounts and maintained customer data base.

•Processed orders received via telephone, fax or email.

•Assisted Accounting Dept with the billing process.

Demonstrated excellent customer service while performing general receptionist duties.

May ‘01 – August ’06 Community Child Care Connection

1004 N. Milton, Springfield, Illinois 62702

Financial Assistance Specialist

•Processed child care applications, re-determination forms, and change of provider forms accurat

and efficiently to assist low income families in securing financial assistance for child care.

•Demonstrated excellent interpersonal communication skills while interacting daily with customers

regards to their financial needs for child care.

•Maintained confidential records and information.

Completed general clerical duties for day-to-day operations utilizing various computer applications, f

machine, mail machine and copier.

July ‘99 – October ’00 St. Vincent’s Memorial Hospital

201 East Pleasant, Taylorville, Illinois 62568

Receptionist / Switchboard Operator

•Registered all hospital patients for medical procedures.

•Operated switchboard; transferred calls to proper extensions and overhead paging when necessary

•Assisted with accounting duties including: patient billing, processing patient payments, pre-certifyi

insurance and opening and closing cash drawer.

Completed general receptionist duties including providing excellent customer service skills to patien

guests and staff, answering general questions via phone, and filing paperwork.

February ‘99 – July ’99 Dukes Office Supply

100 West Market, Taylorville, Illinois 62568

UPS Clerk

•Completed customer requests utilizing general office equipment including computer, fax machin

color copier and printers.

•Prepared, packed and shipped items via UPS.

Delivered items in person, when requested.

May ‘91 – September ’98 Casey’s General Store

HWY 104, Kincaid, Illinois 62540

Assistant Manager

•Completed daily bookkeeping and reconciliation activities.

•Managed payroll, scheduling and training of employees.

•Conducted inventory and placed grocery orders weekly.

Served as cashier, stock clerk and cook for day-to-day operations as necessary.

Education 1980 - 1984 Kincaid High School Kincaid, IL

•General Studies

Graduated in 1984

References

Kathy Selzer

406 Pine St, Kincaid, Illinois 62540

217-***-****[Cell] 217-***-**** [Work]

Connie Lookis

425 E Spaulding., Riverton, Illinois 62561

217-***-**** [Cell] 217-***-**** [Work]

Nancy Roggero

124 Central Ave., Kincaid, Illinois 62540

217-***-**** [Work]



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