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Customer Service Sales

Location:
Eden, NY, 14057
Posted:
October 07, 2010

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Resume:

Nancy J. Nesselbush

**** ********* *****

Eden, New York 14057

716-***-****

*********@**********.***

OBJECTIVE To obtain a position in Marketing, Administrative or Customer Service

EDUCATION

New Hampshire Technical College at Nashua, NH

A.A.S. Marketing, (GPA 3.84/4.00)

RELATED COURSEWORK

Accounting I, II Advertising

Principles of Management Retailing

Principles of Marketing Sales

Business Law Human Resource Management

Economics I, II Human Relations

WORK EXPERIENCE

Mary Kay Cosmetics, Dallas, TX 2001-2010

Independent Sales Consultant

Responsible for daily administration and advertising

Promote and demonstrate product lines

Provide customer service, responsible for sales follow-up

Maintain product inventory and process orders

Participate in company seminars, trade shows, and unit meetings

Recruited team members and attained Star Recruiter status

Empire State Venture Corporation, Amherst, NY 1997-2000

Broker Account Sales Technician, Product Training Specialist

Represented Rich Products, Pillsbury, Mrs. Smith’s Bakeries, Specialty Bakers, Hershey

Foods and Silver Lake Cookie Company

Conducted product training and provided technical assistance to retail accounts

Presented and promoted new products and ideas to buyers

Merchandised displays, prepared and sold manufacturer’s products at trade shows

Conducted quarterly training seminars for buyers and account personnel

Produced sell sheets and instructionals for new item introductions and seasonal sales

Handled product photo shoots and instructional materials for account personnel

Oversaw distribution and execution of promotional programs

Updated and maintained distributor price lists

Tops Markets #49, West Seneca, NY 1997

Assistant Department Manager, Pastry Chef

Managed, trained, and scheduled department associates

Increased sales to attain ranking of second most profitable Pastry Shoppe

Monitored inventory, budget, and ordering of supplies

Developed, created, and merchandised displays utilizing manufacturer’s products

Responsible for maintaining compliance of state health inspections

Provided customer service

Nancy J. Nesselbush …Page 2

Wilton Industries, Woodridge, IL 1988-1998

Independent Sales Consultant, Instructor

Demonstrated and instructed students per company guidelines

Recommended and promoted Wilton products to customers

Recruited new students through advertising, expedited class tracking, and coordinated

merchandise ordering

Acquired and maintained retail business accounts

Served as liaison between Wilton Industries and assigned accounts

SKILLS

Microsoft Office, Boulevard Business Management Software, Internet, Office Equipment

ACADEMIC ACHIEVEMENTS

Graduated Summa Cum Laude

President Phi Theta Kappa, Alpha Chi Kappa Chapter

Who’s Who Among Students in American Junior Colleges

Coordinator, Adopt-A-School Program Nashua, NH

National Deans List

REFERENCES

Available upon request



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