Customer Service Quality Control

COREY DESHAUN LAIRD

**** **** ***** **( MEMPHIS, TN 38134 (901-***-****

SUMMARY OF QUALIFICATIONS

General computer skills, knowledge of office machines, MS Word, MS Excel,

MS PowerPoint, MS Access, WordPerfect, Windows 95-98/2000, Windows XP,

Windows Vista, AutoCAD R14, AutoCAD 2000, 2007, type 30 wpm, great

interpersonal and communication skills. Warehouse operator, regular pallet

jack and unloading containers shrink wrapping merchandise by hand.

EDUCATION

Remington College Memphis, TN

Associate of Applied Science/CAD 10/00 - 10/02

Kingsbury High School Memphis, TN

Received Diploma 08/98 - 06/00

WORK EXPERIENCE

Macys Memphis, TN

Sales Representative 04/10 - Present

. Attaining technical, competitive, and sales skills.

. Meeting or exceeding corporate-assigned sales quotas.

. Developing a referral network to help increase the client base.

. Meeting ongoing customer service requirements as needed.

. Completing and submitting accurate expense reports and weekly activity

reports on a timely basis.

. Projecting a positive image when representing the company to clients

and the community.

SOS Staffing Memphis, TN

Material Handler 10/09 - 12/09

. Packed and shipped books and calendars

. Alphabetized the books and calendars

. Cleaned up all areas of the warehouse

Aramark Memphis, TN

Senior Cabinet Agent 07/09 - 11/09

. Cleaned different types of planes at the airport.

. Do security checks on planes before and after cleaning.

Kelly Temp Service

Memphis, TN

Packer 12/08 - 06/09

. Loaded/unloaded packages into trucks and trailers, order picking,

stocking and packing shipments.

. Shipped high volume of orders daily; follow all procedures and kept

good records.

. Worked with a team to have better quality control in receiving.

Adecco Memphis, TN

Temp 03/08 - 12/08

. Loaded/unloaded packages into trucks and trailers, order picking,

stocking and packing shipments.

. Scanned specific packages utilizing scanner assigned to trucks.

. Worked with a team to have better quality control in receiving and

housekeeping.

Target Memphis, TN

Stocker 04/07 - 11/07

. Stocked store shelves with new merchandise

. Assisted with storeroom inventories and promotional displays

. Managed cash register if need

Wurzburg Incorporated Memphis, TN

Material Handler 03/06 - 01/07

. Scanned and loaded packages into containers and into assigned trucks.

. Attached straps over packages to keep package together.

. Stacked boxes into assigned areas.

. Prepared, Wrapped weighed and loaded boxes for shipping according to

packing slips.

Ablest Temp Services Memphis, TN

Material Handler 12/05 - 2/06

. Stocked and loaded care parts.

. Organized shelves numerically and diagnosed production needs and

problems.

. Mixed food ingredients for substance.

. Dumped boxes of bottles into heavy machinery containers.

FedEx Express Memphis, TN

Cargo Handler 12/04 - 03/05

. Scanned and loaded designated packages into containers.

. Placed and loaded doors over designated packages to keep packages into

trucks.

. Have the ability to lift 75 lbs, to maneuver packages of any weight

above 75lbs with appropriate equipment and or assistance from another

person, to successfully complete all basic and recurrences training.

Technicolor Memphis, TN

Material Handler 06/03 - 11/04

. Created cardboard displays for DVDs and videotapes.

. Placed orders of DVDs and videotapes into the displays.

UPS Memphis, TN

Loader 10/01 - 11/02

. Loaded and unloaded designated packages into and out of assigned

trucks.

. Attached straps over loaded assigned packages to keep packages into

trucks.

REFERENCE AVAILABLE UPON REQUEST

Contact this candidate