LUANNE WILLIAMSON
**** ******* ***** • Yuba City, CA 95993 • 530-***-**** • *********@*****.***
OBJECTIVE: Seeking a career as an Optician/Office Assistant
SUMMARY OF QUALIFICATIONS:
• Familiar with general office management tasks such as maintaining case files, time management,
client contact, confidentiality issues, scheduling and accounts payable
• Excellent communication skills, both written and oral
• Work well in team setting as well as collaboratively with staff
• Dependable, loyal and trustworthy team player
• Quick learner who is accurate and organized
• Certified Optician
EDUCATION:
Associate in Applied Science Degree - Heald Business College, Roseville, CA July 2010
WASC Accreditation
• •
3.8 GPA Student Mentor
• Phi Theta Kappa, International Honor
Society – President
• Student of the Quarter
• TECHNICAL SKILLS:
•
• Microsoft Office (2007) Word, Excel & PowerPoint ● Westlaw ● Type: 44 WPM
•
• EMPLOYMENT HISTORY:
•
• Certified Optician/Office Manager – Ronald Kalayta, M.D., Yuba City, CA 1985 –
2007
• Oversaw all aspects of staff performance, performance evaluation, progressive discipline, mediation
of staff disputes and grievance procedures in accordance with state and federal laws
• Responsible for coordinating patient appointments, appointment reminder calls and managed
appointments for two doctors
• Established and maintained courteous, cooperative relations when interacting with patients
• Responsible for third party and customer billing
• Maintained departmental supplies including but not limited to eyeglass cases, tools, and equipment
for daily operations
• Effectively supervised up to six employees
• Accountable for payroll and accounts payable functions
• Tactfully and courteously answered up to four incoming telephone lines
• Verified all incoming prescriptions, neutralized patient prescription eyewear and conducted visual
fields