Customer Service Sales
Resume:
* * ** * * D E R S O N R D . J * * N A S H V I L L E, T N 3 7 217
( 61 5 ) 9 7 2 2 41 2 • G AG A 8 5 2 @ G M A I L . C O M
GIORGI GAGADZE
OBJECTIVE
To obtain a position where my customer relations skills can be utilized to
smoothly handle customer complaints and improve company’s image.
SUMMARY OF QUALIFICATIONS
Highly motivated, customer focused professional with extensive
•
experience in customer service, management, sales, and collections.
Skilled in creating and growing solid customer relationships, client
•
development, retention, and account activity tracking.
Managing a team of nine employees with a primary focus to increase
•
profit and provide leadership.
Efficient with PC software and hardware including Microsoft Office,
•
Word Processing, Data Base Systems, Quick Books, and Adobe
Software Line.
EMPLOYMENT HISTORY
2004 2007; 2009 Present Sicily Pizza Nashville, TN
Assistant General Manager
• Manage daily operations with a primary focus on driving revenue
growth.
• Increase profit and provide leadership and direction in overseeing
the performance of nine employees across diverse functional areas
including service, sales, payroll, inventory, and compliance.
• Train new and existing staff on newly adopted changes, procedures,
and presentations.
2007 2009 Comcast Cable Nashville, TN
Customer Account Executive/Sales
• Responsible for meeting daily sales quotas, assisting customers with
billing and technical questions.
Make outbound calls to potential and existing clients regarding new
•
products and services, advice and help customers with payment
arrangements.
Make outbound collection calls when necessary.
•
EDUCATION
2009 present Ashford University Clinton, IA
Bachelor’s in Business Administration
Specialization: International Management
EXTRACURRICULAR ACTIVITIES
Full member of United Nations Association.
Participate in UNA seminars and activities regarding International issues and
topics.
LANGUAGES
English, Russian, Georgian.
REFERENCES
Jessica Sanchez Sicily Pizza Owner
Rashad Wilson Comcast Cable Call Center Supervisor
Josette Amsilli Vanderbilt Medical Center Administrative Assistant
Contact this candidate