Customer Service Manager
Resume:
DONALD S. RENZ, SR.
WAVELAND, MS. 39576
abj087@r.postjobfree.com
OBJECTIVE
My objective is to secure employment that not only challenges my
skills and knowledge but also to become a member of a
team working towards a goal for now and the future.
QUALIFICATIONS
My education, training and experience, in many aspects of business,
have qualified me for many job opportunities. I have been able to blend
my strong background in management, inventory control, warehousing,
logistics, purchasing and security into all that I have accomplished. I am
ready to put this knowledge and experience to work in becoming an asset now
and in future endeavours.
EMPLOYMENT
SECURITY CONSULTANTS GROUP ( Oct. 2007 - Present )
Gulfport, Ms.
Security Officer
. Provide security and safety to FEMA personnel
. Control inventory access of government property
. Manage daily security operations for Federal Protection Services of
General Services Administration property
ASSET PROTECTION AND SECURITY SERVICES ( Apr. 2007 - Oct. 2007 )
Hancock County, Ms.
Security Officer
. Provide security and safety to FEMA personnel
. Control inventory access of government property
. Manage daily security operations of FEMA property
READINESS MANAGEMENT SERVICES ( Dec. 2005 - Apr. 2007 )
Bay St. Louis, Ms.
Security Officer
. Provide security and safety for residents of a FEMA trailer park
HANCOCK COUNTY WATER AND SEWER DISTRICT ( Oct. 2001 - Jan. 2004 )
Bay St. Louis, Ms.
Operations Manager
. Managed everyday field operations of the District
. Created policies and procedures for purchasing and inventory control
. Monitored expenditures, billing, collections, customer service,
payroll and employee benefits
. Accounted for and maintained all field equipment
. Responsible for hiring, terminations, promotions and development of
20 employees
. Trained field crew on policies, procedures, health, safety and
security
. Responsible for budgets and monthly reports to Board of Directors
. Responsible for warehouse and unloading of delivery trucks
KENTWOOD SPRING WATER CO. ( Feb. 1994 - Oct. 2001 )
Gulfport, Ms.
Sales and Delivery Manager
. Managed daily operations of delivery sales route
. Responsible for purchasing, sales, inventory control, billing,
customer service and safety
. Responsible for acquiring new accounts
. Responsible for warehouse and loading and unloading of delivery
trucks using forklift and pallet jack
WINN-DIXIE STORES, INC. ( Oct. 1977 - Feb. 1994 )
Harahan, La.
Store Manager
. Managed everyday operations of retail grocery store
. Responsible for purchasing, inventory control, security,
merchandising and store appeal
. Trained store personnel in customer service, safety and
merchandising
. Responsible for scheduling and money management
. Eight years of meat cutting experience
. Responsible for warehouse and unloading of delivery trucks using
forklift and pallet jack
EDUCATION AND DEVELOPMENTAL COURSES
. Archbishop Rummel High School
Metairie, La.
Graduated May 1979
. Mississippi Gulf Coast Community College
Gulfport, Ms.
Business Management Courses
. Management and Marketing Courses
Winn-Dixie Stores, Inc.
Harahan, La.
. Community Education Courses
Intro to DOS / Windows
Level 2 DOS / Windows
. MEA DIC
Supervisory Training Course
Detection of Workplace Drug and Alcohol Abuse
. Mississippi Department of Health
Advanced Management Training Course
Safety, Policies and Procedures
. Mississippi Department of Labor
Advanced Management Training
Human Resources and Office Procedures
. American Red Cross Certifications
First Aid, Child & Adult CPR, AED / Defibulator
. Mississippi Department of Public Safety
Firearms Permit
. Federal Protective Service & FEMA Security Clearances
REFERENCES
. Roy Brocato- Executive Vice President- Winn-Dixie Stores- Retired
68203 Diamondhead Drive East
Diamondhead, Ms. 39525
228- 255- 0610
228- 806- 5356
. Mr. Stephen Brettel - Civil Engineer - CDM, Inc.
752 Doral Court
Diamondhead, Ms. 39525
. Ms. Pamela Bilbo - Branch Manager - Regions Bank
1501 Henderson Street
Waveland, Ms. 39576
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