Customer Service Marketing

JAMES E. CRAWLEY

702-***-****

*** *. ******* ***** ******* Apt. 103 Henderson, NV 89012

abj082@r.postjobfree.com

An innovative Graphic Designer with the ability to interpret clients’ needs and develop effective designs for

logos and collateral materials for use on web sites and point-of-purchase displays. Background encompasses

exposure to a variety of industries and skills in concept creation. Strengths include the ability to develop

rapport with individuals at all levels, analyze needs, and implement appropriate procedures. I have been

doing freelance graphic design for over 10 years. At this time I am helping to restore the Las Vegas Zoo’s

image and signage.

SKILLS

• Adobe Illustrator 10.0.3-CS4 • Adobe Photoshop 7-CS4

• Adobe Indesign CS2-CS4 • QuarkXPress 6.5 -7

• Adobe Acrobat • Drawing and Painting

• PowerPoint • Adobe Bridge

• BB Edit • Adobe Go Live CS2

• Mac and PC • Pre flighting and Proofreading

• Computer To Plate (CTP) • Management

• Plate making (Litho and Flexo) • Nexus Edit/Cyrel FAST/Prinergy

PROFESSIONAL EXPERIENCE

Pre Press Technician

Las Vegas Color Graphics Inc.-Las Vegas, NV • 2008-2009

• Directed day-to-day operations specializing in corporate projects. Handled both short and long term

project

for numerous clients including: Foxwoods, MGM, Harrah’s, WYNN, M Resort, and Venetian.

• Consulted with team leader, customer service representatives, customers, mailing department,

and press operators on all facets of print.

• Coordinated details of pre press and designs from initial concepts to production with sales, customer

service representatives, and clients.

• Scheduled and prioritized all jobs for completion on a timely basis and presented concept and design

recommendations to clients.

Pre Press Technician

R.R. Donnelley Response Marketing Services-DePere, WI • 2002-2008

• Pre flighted customer files for company’s press standards.

• Worked on projects for the business’ largest accounts: Capital One, Scotts Lawn, Sears, and American

Express.

• Trained with new employees

Technical Assistant

R.R. Donnelley Response Marketing Services-DePere, WI • 2000-2002

• Worked with variable data files for press.

• Ran the Variable Date equipment on press.

• Verified Variable Data matched throughout the form.

• Installed Variable Data and Press equipment in press.

Manufacturing Apprentice

R.R. Donnelley Response Marketing Services-DePere, WI • 1998-2000

• Spliced rolls to help press run continually.

• Insured inks and glues were full.

• Assisted operator run press for optimal productivity.

• Trained new employees.

EDUCATION

International Academy of Design & Technology - Henderson, Nevada • 2009-2010

• Enrolled for Bachelors Degree - Marketing and Graphic Communications

Northeast Wisconsin Technical College - Green Bay, Wisconsin • 2001-2007

• Associates Degree - Marketing and Graphic Communications

ACCOMPLISHMENTS

• 3.762 GPA in undergraduate courses • Last courses GPA 3.95

• High Honors • National Defense Service Medal

• The National Dean’s List • Combat Action Ribbon

• President’s List (2x) • Kuwait Liberation Medal

• Employee of the month (2x) • South West Asia Service Medal

MILITARY EXPERIENCE

U.S. Marine Corp. • Honorable Discharge

Field Communications

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