Customer Service Sales Representative
Resume:
Ashley M. Anderson
*********@*******.***
*** *. ******* ***** ***. 1716 Morton Ave.
Peoria, IL. 61605 Galesburg, IL. 61401
OBJECTIVE: An interesting position with a growing company
EXPERIENCE
Royal Publishing Galesburg, IL. 61401
Sales Representative March 10, 2009 to July 20, 2009
• Called on individual merchants to advise on ways and means for increasing sales.
• Sold ads in sports programs
J B&D Siding Galesburg, IL. 61401
Receptionist July 1,2008 to February 10, 2009
• Filed correspondence and other records.
• Answered telephones and gave information to callers and routed calls to appropriate official.
• Placed outgoing calls.
• Greeted visitors, ascertained nature of business and conducted visitors to employer and
appropriate person.
• Scheduled appointments, gave information to callers, took dictation and otherwise relieved
officials of clerical work and minor administrative business details.
Casa Sierra Galesburg, IL. 61401
Waitress February 20, 2008 to July 1,2008
• Maintained assigned station, including table pieces, side stands and chairs.
• Presented menu to diner, suggesting dinner courses, appropriate wines and answering
questions regarding food preparation.
• Relayed orders to kitchen and served courses from kitchen and service bars.
• Observed diners to respond to any additional requests and to determine when meal had been
completed.
• Totalled bills and accepted payments.
Kuk Sool Won Galesburg, IL. 61401
Bookkeeper November, 2007 to January, 2009
• Used calculators and computers.
• Kept records of financial transactions for establishment, using calculator and computer.
• Helped teach children Martial Arts
Sweedoughs Doughnut Shop Galesburg, IL. 61401
Cashier, Doughnut maker, Packer June, 2007 to Nov. 2007
• Dumped dough from mixing bowl into hopper of doughnut cutter.
• Slid trough containing glazing syrup over doughnuts.
• Glazed doughnuts, using hand dipper.
• Prepared to go and delivery orders.
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• Operated cash register to itemize and total customers' purchases in stores.
• Counted money in cash drawer at beginning and end of work shift.
Homestead Travel Plaza Woodhull, IL
Cashier, Waitress June, 2006 to May, 2007
• Obtained linen, silver, glassware and china in order to set tables.
• Arranged settings on tables.
• Served meals to patrons according to established rules of etiquette, working in formal setting.
• Presented menu to diner, suggesting dinner courses, appropriate wines and answering
questions regarding food preparation.
• Relayed orders to kitchen and served courses from kitchen and service bars.
• Totalled bills and accepted payments.
• stocked shelves and marked prices on items.Operated cash register to itemize and total
customers' purchases in stores.
• Collected cash, check, and charge payments from customers and made change for cash
transactions.
• Counted money in cash drawer at beginning and end of work shift.
• Weighed semi-trucks.
• Provided good customer service.
Perkins Galesburg, IL. 61401
Waitress May, 2005 to April, 2006
• Served meals to patrons according to established rules of etiquette, working in formal setting.
• Passed orders to cook and gave ticket stubs to customers to identify filled orders.
• Prepared fountain drinks, such as sodas and milkshakes.
• Recorded orders and computed bill simultaneously, using cash register.
• Successfully handled food.
Eagles Galesburg, IL. 61401
Cashier March, 2002 to April, 2005
• Operated cash register to itemize and total customers' purchases in stores.
• Collected cash, check, and charge payments from customers and made change for cash
transactions.
• Stocked shelves and marked prices on items.
• Counted money in cash drawer at beginning and end of work shift.
• Recorded daily transaction amounts from cash register to balance cash drawer.
• Weighed items and bagged merchandise.
• Issued trading stamps and redeemed food stamps and promotional coupons.
EDUCATION: Blackhawk College East Moline, IL
Certificate 2006
• Earned 100% of educational expenses while working waitress.
• Received massage therapy certificate
Carl Sandburg College Galesburg, IL
2005
• Area of concentration: Theatre.
• Pursuing an Associates Degree in Fine Arts.
Galesburg High School Galesburg, IL
Diploma 2003
REFERENCES: Excellent professional references available upon request.
Available upon request
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